Amari Smith
Indianapolis,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Child Adult Resource Services
Muncie, IN
12.2021 - 08.2023
- Maintained accurate records of client data including incident reports, progress reports and treatment plans.
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
- Provided transportation to medical appointments.
- Administered medications to patients based upon physician or nurse guidelines.
- Responded promptly and positively to clients requests for assistance.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Used approved crisis intervention techniques in emergency situations.
- Maintained clean and well-organized environment for client happiness and safety.
Caregiver
Select Senior Care
Shelbyville, IN
11.2020 - 12.2021
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Maintained detailed records of services performed on clients.
- Maintained clean and well-organized environment for client happiness and safety.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Reported concerns to nurse supervisor to promote optimal care.
- Recorded client status progress and challenges in logbooks and reports.
- Built strong and trusting rapport with clients and loved ones.
- Followed care plan and directions to administer medications.
Cashier
Miejer
McCordsville, IN
03.2020 - 09.2020
- Assisted customers over the phone regarding store operations, product information and order placement.
- Learned roles of other departments to provide coverage and keep store operational.
- Adhered to social distancing protocols and wore mask or face shield.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Performed other duties as assigned by management.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Psychological Science
Ball State University
Muncie, INTimeline
Direct Support Professional
Child Adult Resource Services
12.2021 - 08.2023
Caregiver
Select Senior Care
11.2020 - 12.2021
Cashier
Miejer
03.2020 - 09.2020
Bachelor of Science - Psychological Science
Ball State University