Amari Tolliver
Austin,United States of America
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Associate
Payr Advisors - Managed Care
07.2023 - 05.2024
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Managed pre authorization processes for high level procedures.
- Evaluates authorization denials & appeals, providing documentation & support.
- Conducting audits of insurance verification processes to ensure compliance for standards & regulations
Florist
Ben White Florist On-site
11.2022 - 05.2024
- Provided personalized assistance to customers in selecting floral arrangements for various occasions, ensuring their needs and preferences were met with attention to detail and creativity.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
Personal Assistant (PA)
Private Remote
07.2021 - 06.2023
- Acted as the primary point of contact for clients, providing personalized assistance and support tailored to their individual needs and preferences.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Associate
Amazon Phoenix, Arizona Area · On-site
11.2019 - 07.2022
- Delivered exceptional customer service by ensuring accurate and on-time package deliveries to customers' doorsteps, contributing to high customer satisfaction ratings.
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Education
Other - Patient Care Technician
Pima Medical Institute
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Patient confidentiality
- HIPAA Compliance
- Insurance Coverage Verification
Timeline
Associate
Payr Advisors - Managed Care
07.2023 - 05.2024
Florist
Ben White Florist On-site
11.2022 - 05.2024
Personal Assistant (PA)
Private Remote
07.2021 - 06.2023
Associate
Amazon Phoenix, Arizona Area · On-site
11.2019 - 07.2022
Other - Patient Care Technician
Pima Medical Institute
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