Amaria Hillard
Ocala,FL
Summary
Dynamic and detail-oriented Medical Receptionist with proven expertise at Dr. Albright’s Office in optimizing patient scheduling and enhancing front desk operations. Skilled in electronic health records and HIPAA compliance, I excel in fostering patient relations and ensuring accurate documentation, contributing to a seamless healthcare experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dr. Albright’s Office
Ocala, FL
06.2019 - Current
- Greeted and assisted patients upon arrival, ensuring a welcoming environment.
- Scheduled appointments using electronic health record systems for efficient patient flow.
- Managed incoming calls, directing inquiries to appropriate staff members promptly.
- Collected patient information and verified insurance details for accurate records.
Medical Office Assistant
Ocala Family Medical Center- Dermatology
Ocala, FL
07.2017 - 05.2019
- Managed patient scheduling to optimize clinic flow and reduce wait times.
- Assisted with patient intake processes, ensuring accurate data entry and documentation.
- Coordinated communication between patients and healthcare providers for efficient appointments.
- Maintained inventory of medical supplies, facilitating timely procurement and organization.
Education
Associate Of Arts -
College of Central Florida
Ocala, FL04.2019
High School Diploma -
Forest High School
Ocala05.2017
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- HIPAA compliance
- Microsoft office
- Patient registration
- Insurance verification
- Appointment setting
- Reminder calls
- Payment collection
- Records management
- Patient relations
- Electronic medical records
- Medical billing
- EMR / EHR
- Referral verification
- Medical charting
- Documentation
Certification
Pharmacy Technician License
Timeline
Medical Receptionist
Dr. Albright’s Office
06.2019 - Current
Medical Office Assistant
Ocala Family Medical Center- Dermatology
07.2017 - 05.2019
Associate Of Arts -
College of Central Florida
High School Diploma -
Forest High School