Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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AMARIA WILLIAMS

Jacksonville,Florida

Summary

Has a high level of integrity and a strong work ethic, and is looking to use her management skills to help the company grow in the long run. Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations. Committed to learning about customers' needs and concerns in order to provide the best [Product or Service] information and options. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Jacksonville rental market for townhome properties and impressive financial management skills. Expert user of Entrata.

Overview

2
2
years of professional experience

Work History

Leasing Consultant

Rangewater
Jacksonville, FL
08.2023 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Took on the role of assistant manager
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

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Customer Service Representative

Daily's and Daily's Dash
07.2022 - 11.2022
  • Kept track of short- and long-term objectives and helped with strategic planning
  • Was in charge of receiving, storing, transferring, and dispensing food items
  • Used highly effective selling skills while properly engaging and presenting solutions to customers
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations
  • Ranked in the top for customer satisfaction
  • Was in training for assistant manager because of work ethic
  • Corporate came to my store to tell my manager to make me an assistant because of the good they heard.

Customer Service Representative

Holister co.
11.2021 - 06.2022
  • Provided a superior customer experience in order to build a loyal customer base
  • Educated customers about promotions to increase sales
  • Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business opportunities
  • Kept an eye on things
  • Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me.

Education

High School -

Bartram Trail High School
Saint Johns, FL

Skills

  • Customer service
  • Order fulfillment
  • Staff education and training
  • Quick learner
  • Administrative support
  • Creative problem solving
  • Good listening skills
  • Stocking and replenishing
  • Public speaking
  • Team Leadership
  • Fair Housing Regulations
  • Leasing and sales
  • Phone and Email Etiquette
  • Application processing
  • Lease oversight
  • Leasing Terms and Specifications
  • Closing Techniques
  • Training and mentoring
  • Data Entry
  • Staff Supervision
  • Staff Management
  • Workload Management

Additional Information

Moved from leasing consultant to assistant manager in just a few months due to quick learning skills.

Timeline

Leasing Consultant

Rangewater
08.2023 - Current

Customer Service Representative

Daily's and Daily's Dash
07.2022 - 11.2022

Customer Service Representative

Holister co.
11.2021 - 06.2022

High School -

Bartram Trail High School
AMARIA WILLIAMS