Amarie Morgan
UAMS
Bryant,AR
2
years of professional experience
Dedicated and detail-oriented Customer Service and Administrative Professional with extensive experience in client relations, account management, and office operations. Proven ability to handle high-volume, resolve complex customer complaints with exceptional patience, and accurately manage financial transactions. Highly proficient in the Microsoft Office Suite (Word, Excel) and Electronic Medical Records (EMR) systems.
Work History
Access Coordinator
6 Months- Coordinated patient access services, ensuring seamless appointment scheduling and registration processes.
- Supported the implementation of electronic health record systems to enhance data accuracy and accessibility.
- Assisted in verifying patient insurance eligibility and benefits, reducing wait times for service initiation.
Restaurant Hostess
3 Months- Greeted guests warmly, creating a welcoming atmosphere for all.
- Managed reservations and seating arrangements to optimize workflow and guest experience.
- Assisted in training new staff on front-of-house procedures and customer service standards.
- Coordinated with the kitchen and waitstaff to ensure timely service delivery during peak hours.
Customer Care Representative
6 Months- Assisted customers with inquiries and service requests, ensuring prompt and effective resolution.
- Managed customer accounts using CRM software, maintaining accurate records of interactions.
- Coordinated scheduling for pest control services, optimizing technician routes for efficiency.
- Provided product knowledge to customers, enhancing their understanding of pest control solutions.
Front Desk Receptionist
10 Months- Greeted and assisted members and visitors, creating a welcoming environment.
- Collected room deposits, fees, and payments.
- Managed incoming calls and inquiries, providing accurate information promptly.
- Maintained an organized front desk area, enhancing operational efficiency and professionalism.
Education
High School Diploma
Skills
HIPAA compliance
Customer service expertise
Exceptional organization
Adaptable mindset
Timeline
Access Coordinator
UAMS
12.2025 - CurrentRead More
Restaurant Hostess
Yaya's European Bistro
08.2025 - 11.2025Read More
Customer Care Representative
Adams Pest Control
02.2025 - 08.2025Read More
Front Desk Receptionist
Boys and Girls Club
04.2024 - 02.2025Read More
Bryant High School
High School Diploma
Read More