Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ingrid Perez

Bentonville,AR

Summary

Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Access Coordinator

UAMS Schmieding Developmental Center
Bentonville, AR
10.2021 - Current
  • Process referrals from primary care physicians and other healthcare providers.
  • Maintain accurate patient records, including registration data in computer systems.
  • Verify insurance eligibility and ensured coverage of services to be provided.
  • Answer incoming calls, respond to inquiries, resolve customer complaints and provide assistance as needed.
  • Greet patients, verify patient identification and collect demographic information.
  • Scan documents into electronic medical records system.
  • Collect co-pays and other payments from patients at time of service.
  • Manage incoming faxes related to patient registration processes.

Family Nanny

Rodriguez Family
Bentonville, AR
05.2015 - 08.2021
  • Facilitating relationships with children and parents by developing caring and structured home environments.
  • Assisting children with homework assignments and special projects across different subjects.
  • Taking children to dance, cheer and sports practices.
  • Organizing extracurricular schedules for sports and classes and provided safe transportation to different events.

Cashier

Hobby Lobby
Bentonville, AR
09.2017 - 08.2018
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases.

Assistant Teacher

Helen Walton Children's Enrichment Center
Bentonville, AR
03.2009 - 05.2012
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Incorporated music and play into developmentally appropriate activities.
  • Communicated regularly with parents about daily activities and behaviors.
  • Participated in workshops, trainings and conferences to improve educational skills.

Hostess/Trainer

Johnny Carinos Country Italian
Rogers, AR
06.2006 - 08.2008
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Education

High School Diploma -

Bentonville High School
Bentonville, AR
05.2008

Skills

  • Creative Thinking
  • Customer Service
  • Imaginative Play-Based Learning
  • Infant Care and Feeding
  • Special Needs Care
  • Multitasking and Prioritization
  • Relationship Building
  • Insurance Verification
  • Healthcare knowledge
  • Scheduling Coordination
  • HIPAA Compliance
  • Customer service expertise
  • Appointment Scheduling
  • Patient Registration
  • Medical Terminology
  • Referral Coordination

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Access Coordinator

UAMS Schmieding Developmental Center
10.2021 - Current

Cashier

Hobby Lobby
09.2017 - 08.2018

Family Nanny

Rodriguez Family
05.2015 - 08.2021

Assistant Teacher

Helen Walton Children's Enrichment Center
03.2009 - 05.2012

Hostess/Trainer

Johnny Carinos Country Italian
06.2006 - 08.2008

High School Diploma -

Bentonville High School

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Ingrid Perez