AMariya Cox
Durham,NC
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced communication skills to enhance service for customers and collaborate effectively with diverse team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
Instacart & Doordash
06.2023 - Current
- Pick-up and delivered orders to customers
- Made sure customers were satisfied and got exactly what they asked for.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Kept detailed records of deliveries and money received from customers.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Successfully avoided time delivery delays by carefully planning best routes.
Online Reseller
Chanel's Sweet Dreams
01.2020 - Current
- Developed relationships with suppliers to facilitate timely delivery of products.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Continuously expanded product knowledge through research and training opportunities, ensuring the ability to provide expert advice on a diverse range of items offered for sale.
- Analyzed customer trends and provided insights to improve customer experience.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
Amazon Delivery Driver
CNC Logistics, Inc.
11.2023 - 02.2024
- Pick-up packages from warehouse
- Organize bags/packages and deliver to correct address of customer
- Take pictures of delivered packages or receive e-sign of customer
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Greet customers/ gain customer trust/positive feedback.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Loaded truck and properly secured items to prevent damage for deliveries.
McDonalds Crew Member/Cashier
McDonald's
06.2019 - 12.2019
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Took orders, prepared meals, and collected payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate in Arts (AA) -
Beaufort County Community College
Washington, NC05.2021
High school diploma -
Washington County Early College High School
Roper, NC05.2021
Skills
- Communication skills
- Microsoft Word
- Reliable
- Resourceful
- Multitask
- Flexible
- Marketing
- Presentation Skills
- Salesforce
- Customer service
- Positive Attitude
- Delivery Verification
Certification
Associates in Arts
Timeline
Amazon Delivery Driver
CNC Logistics, Inc.
11.2023 - 02.2024
Delivery Driver
Instacart & Doordash
06.2023 - Current
Online Reseller
Chanel's Sweet Dreams
01.2020 - Current
McDonalds Crew Member/Cashier
McDonald's
06.2019 - 12.2019
Associate in Arts (AA) -
Beaufort County Community College
High school diploma -
Washington County Early College High School