AMARIYA JACKSON

• ● Assist patients with CPAP/BiPAP equipment, masks, and related respiratory devices.
• Processed medical billing and coding, including insurance claims, diagnosis/procedure codes, payments, and claim follow-up.
• Verified patient insurance information and obtained prior authorizations for medical services and procedures.
• Communicated with patients, providers, and insurance companies to resolve billing issues and ensure accurate and timely processing.
• Maintained accurate, confidential patient records while following healthcare and insurance requirements.
• ● Educate patients on proper equipment use, cleaning, maintenance, and troubleshooting.
• ● Monitor patient comfort and equipment function and report concerns to appropriate healthcare professionals.
• ● Assist with oxygen therapy and other respiratory care equipment as directed.
• ● Maintain accurate patient records, equipment documentation, and service information.
• ● Provide compassionate patient support while promoting proper respiratory equipment use and compliance.
• ● Follow infection-control, safety, and healthcare procedures when handling respiratory equipment.
• ● Collaborate with healthcare providers to support patients with sleep and respiratory needs.
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• Implement individualized education programs for students with Autism Spectrum Disorder (ASD).
• Assist with classroom management and structured learning activities.
• Carry out Behavior Support Plans and ABA-based interventions.
• Provide crisis intervention following approved safety protocols.
• Collect and document academic and behavioral progress data.
• Assist students with daily living skills and personal hygiene.
• Allan Cott School

● Manage daily office operations, including scheduling, phone calls, emails, filing, and data entry.

● Maintain accurate financial records by tracking income, expenses, invoices, payments, and account information.

● Process invoices, payments, and receipts while assisting with accounts payable and accounts receivable.

● Maintain organized and confidential client, financial, and administrative records.

● Reconcile financial information and assist with preparing reports and maintaining accurate bookkeeping records.

● Coordinate appointments, manage calendars, and communicate with clients, customers, and staff.

● Prepare documents, reports, correspondence, and other administrative materials.

● Provide professional customer service while supporting management and ensuring the office operates efficiently.

• Picked and scanned merchandise using RF technology.
• Operated pallet jacks and forklifts safely.
• Maintained OSHA and MSDS compliance.

• Interviewed applicants and collected financial documentation for personal loan and tax service requests.
• Evaluated credit profiles to determine loan eligibility and recommend suitable repayment options.
• Processed loan applications accurately, ensuring compliance with lending policies and disclosure requirements.
• Prepared tax returns and supporting documents with attention to accuracy and confidentiality.
• Explained loan terms, payment schedules, and service options to support informed customer decisions.
• Resolved account questions and payment concerns while maintaining professional customer relationships.
• Trained new staff on application procedures, document handling, and client service standards.
• Monitored delinquent accounts and followed up on payments to support portfolio performance.
• Collaborated with team members to achieve sales targets and improve overall branch performance.

• Picked, packed, labeled, and shrink-wrapped orders.
• Maintained organized and safe storage areas.

• Assisted with patient check-in and documentation.
• Served as liaison between families and clinical staff.
• scheduled and coordinate patient appointments, including clinic visits and consultations with outside specialists, based on recommendations from the medical team.
• kept patient records accurate and confidential by entering consultation requests and updating information in the electronic health record system.
• review medical records and authorization requirements to help schedule appointments on time and support continuity of care.
• manage appointment calendars and use scheduling software to keep things organized, improve efficiency, and avoid scheduling conflicts.

Honors Society