Amariya Mireles
Mason
Summary
Dedicated single mom with strong communication and interpersonal skills. Committed to exceptional customer service and overcoming challenges.
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
4
4
years of professional experience
Work History
Sales Representative
One way empire
Okemos
04.2025 - 07.2025
- Performed market research to identify potential sales opportunities.
- Developed and maintained relationships with key clients to ensure repeat business.
- Analyzed market trends to identify potential sales opportunities.
- Developed relationships with clients to ensure customer satisfaction.
- Assisted in the development of marketing materials including brochures, flyers.
- Conducted market research to identify new opportunities for business growth.
- Resolved customer complaints promptly and professionally.
- Followed up with customers after each sale to ensure satisfaction.
- Participated in team meetings to discuss strategies for increasing sales volume.
- Monitored changes in the marketplace that could affect demand for company's products or services.
Crew Member
Jimmy Johns Subs
Lansing
02.2024 - 09.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Wiped down tables and equipment, swept and refilled stock.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Bartender, Cook, Food Runner
The Bengal wildlife Center
Bath
07.2023 - 08.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
- Attended regular training sessions to stay updated on new products or trends.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Crew Member
Jimmy John's
Lansing
01.2022 - 06.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Crew Member
Raising Cane's Restaurants
East Lansing
10.2022 - 12.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Housekeeper
VillaSport Athletic Club And Spa
Cypress
06.2021 - 07.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed towels, tidied up locker rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
Education
High School Diploma -
Bath High School
Bath, MI05-2023
Skills
- Menu Memorization
- Customer Service
- Customer Engagement
- Positive Company Representation
- Creativity and Innovation
- Teamwork and Collaboration
- Initiative and Self-Motivation
- Safety awareness
- Cash Handling
- Cleaning
- Time Management
- Valid Driver's License
- Verbal and written communication
- Crew Leadership
- Store Opening and Closing
- Workplace Efficiency
- Market research
- Customer relationship management
- Sales analysis
- Problem solving
- Attention to detail
- Affiliate marketing
Education and Training
other
Timeline
Sales Representative
One way empire
04.2025 - 07.2025
Crew Member
Jimmy Johns Subs
02.2024 - 09.2024
Bartender, Cook, Food Runner
The Bengal wildlife Center
07.2023 - 08.2023
Crew Member
Raising Cane's Restaurants
10.2022 - 12.2022
Crew Member
Jimmy John's
01.2022 - 06.2023
Housekeeper
VillaSport Athletic Club And Spa
06.2021 - 07.2022
High School Diploma -
Bath High School