AMAROCHIK BORRAS
Ft. Worth
Summary
Sharp, good personality, charismatic, Intelligent, Bi-lingual, Team leader and Team player. Ability as an employee wherein I can contribute my skills with an organization where growth and opportunity are welcome.
Experienced with route optimization and timely deliveries in high-pressure environments. Utilizes strong navigational skills and thorough understanding of vehicle maintenance to ensure consistent performance. Track record of fostering positive customer interactions and maintaining delivery accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Krispy Kreme Doughnuts
01.2025 - Current
- Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations. Load and unload products; merchandise products correctly and maintain a neat display. Follow the established route map to ensure the timely delivery of the product. Adhere to safety, food safety and good manufacturing practices and regulations. Verify daily preventative maintenance of vehicle and maintain proper operator documentation while also maintaining cleanliness of the box truck.
Outsiders barbershop
04.2022 - Current
- Assess hair and scalp health and recommend treatment options and products. Consult with clients and advise hairstyle and treatment options. Cut and Style hair to clients’ specifications. Maintain barbershop sanitation and health standards, including and disinfecting workstations. Trim and groom Clients’ facial hair with combs, razors, scissors and clippers. Order barber supplies. Process clients’ payments.
Advocate4Me Senior Representative/DSNP Navigator- Culture Ambassador
United Health Care
11.2017 - 10.2021
- Works independently. Mentors others acts as a resource for others. Coordinates activities, responsible for providing expertise and customer service support to members as part of United Healthcare Direct phone-based customer interaction to address complex member needs and provide recommendations on services that may help close gaps in care for the member and/or the member's family. Authorizes claims payments or refer claims to investigators for review. Works independently, mentors others acts as a resource. Applies knowledge/skills to complex activities. Anticipates customer needs and proactively identifies solutions; identifies solutions to problems, Plans, prioritizes, organizes and completes work to meet established objectives. Acts as a facilitator to resolve conflicts on team; seen as key team member on project teams spanning more than own function.
Bilingual Customer Service Representative/Team Lead
Zales Corporate Office
10.2015 - 11.2017
- Handle customer complaints and provide excellent customer service in resolving customer matter.
Fleet Service Clerk
American Eagle (Envoy) (Part time)
02.2014 - 06.2016
- Handle passenger baggage. Provide excellent service
Education
Barber license -
Kalibur Barber college
Grand prairie, Texas01.2022
Continuing education - undefined
Tarrant County Junior College
Arlington, Texas01.2015
High School General Diploma - undefined
Arlington Christian Academy
Arlington, Texas01.2010
Skills
- Team coordination experience
- GPS navigation proficiency
- Safety systems
- Operational awareness
- Decision-making capacity
- Strong communication
Certification
Department Of Transportation Certified (DOT)
Timeline
Krispy Kreme Doughnuts
01.2025 - Current
Outsiders barbershop
04.2022 - Current
Advocate4Me Senior Representative/DSNP Navigator- Culture Ambassador
United Health Care
11.2017 - 10.2021
Bilingual Customer Service Representative/Team Lead
Zales Corporate Office
10.2015 - 11.2017
Fleet Service Clerk
American Eagle (Envoy) (Part time)
02.2014 - 06.2016
Continuing education - undefined
Tarrant County Junior College
High School General Diploma - undefined
Arlington Christian Academy
Barber license -
Kalibur Barber college
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