Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Generic

Amarré McDuffie

Warehouse Associate
Alexandria,VA

Timeline

Customer Service Representative

Target
12.2024 - Current

Warehouse Worker

Target
08.2024 - Current

Warehouse Associate

Amazon
01.2023 - 07.2024

Truck Loader

Legacy towing
07.2020 - Current

Tow Truck Operator

B&J Towing
06.2020 - 06.2023

High School Diploma -

H.D. Woodson

Work History

Customer Service Representative

Target
12.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Warehouse Worker

Target
08.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 35+ pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Truck Loader

Legacy towing
07.2020 - Current
  • Loaded and strapped shipments into place on trucks.
  • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Maintained clean and functional warehouse space throughout 12 hour shifts.

Warehouse Associate

Amazon
01.2023 - 07.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Tow Truck Operator

B&J Towing
06.2020 - 06.2023
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.

Overview

5
5
years of professional experience

Education

High School Diploma -

H.D. Woodson
Washington, DC

Skills

Heavy lifting proficiency

Shipping and receiving procedures

Workplace cleanliness standards

Pallet jack handling

Customer service

Active listening

Critical thinking

Data entry

Problem resolution

Multi-line phone talent

Decision-making

Calm under pressure

Organizational skills

Friendly, positive attitude

Summary

Developed skills in high-paced, physically demanding environment, demonstrating reliability and precision in handling tasks. Proficient in time management and coordination, ensuring smooth operations and timely deliveries. Seeking to transition into new field where these transferable skills can contribute to organizational success. Energetic and dependable with strong work ethic and positive attitude. Familiar with efficient loading techniques and safety protocols, ensuring accurate handling and secure transportation of goods. Dedicated to supporting team success and maintaining high standards of performance. Offering strong organizational skills and detail-focused mindset, ready to learn and grow in fast-paced environment. Brings understanding of safety measures and best practices for loading and unloading trucks. Ready to use and develop teamwork and time management skills in [Desired Position] role. Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Flexible work hoursCareer advancementWork-life balancePersonal development programs4-day work week
Amarré McDuffieWarehouse Associate