Kentrell Ruff
Jeffersonville,IN
Summary
Dedicated Meat Department Sales Associate with a proven track record in enhancing customer satisfaction through exceptional service and quality control. Proficient in meat wrapping and food safety compliance, I excel in maintaining cleanliness and operational efficiency within high-volume environments. Recognized for my strong time management skills, I effectively balance multiple tasks while ensuring accurate pricing and labeling to boost sales.
Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.
Knowledgeable [Desired Position] with strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer experiences.
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Wawa
Jeffersonville, IN
01.2026 - Current
- Delivered exceptional customer service in fast-paced environment, resolving inquiries and complaints efficiently.
- Assisted customers with product selections, enhancing overall shopping experience and satisfaction.
- Operated cash register accurately, processing transactions and managing financial exchanges smoothly.
- Maintained cleanliness and organization of store areas, ensuring compliance with health and safety standards.
- Trained new associates on customer service protocols and store procedures, fostering a supportive team environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Meat Department Sales Associate
Walmart
Crestwood, KY
06.2024 - 04.2025
- Greeted customers and provided excellent customer service.
- Assisted in stocking shelves with fresh meats, seafood, and poultry products.
- Maintained cleanliness of the meat department and equipment such as slicers and grinders.
- Performed cashier duties including ringing up customers' purchases accurately and efficiently.
- Followed company safety standards while performing tasks such as lifting heavy items or operating machinery.
- Ensured that all products were properly labeled with accurate pricing information.
- Kept records related to sales transactions, inventory levels, and other relevant data points.
- Answered questions from customers about product availability and location within the store.
Meat Department Sales Associate
Kroger
Louisville, KY
09.2023 - 03.2024
- Assisted in stocking shelves with fresh meats, seafood, and poultry products.
- Maintained cleanliness of the meat department and equipment such as slicers and grinders.
- Processed customer orders for special cuts of meat, according to their specifications.
- Ensured that all products were properly labeled with accurate pricing information.
Front House/Fast Food Cashier
Chic-Fil-A
Louisville, KY
02.2023 - 08.2023
- Greeted customers and provided friendly customer service.
- Processed payments, gave change and issued receipts for orders.
- Maintained cleanliness of work area throughout shift.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Truck Unloader/Truck Loader
UPS
Louisville, KY
11.2021 - 09.2022
- Inspected all incoming loads for accuracy against shipping documents.
- Maintained accurate records of all unloaded merchandise including quantity and type of material received.
- Followed company safety regulations while operating mechanical equipment such as forklifts and pallet jacks.
- Unloaded and loaded freight from/into trucks.
Assembly Line Production Worker
General Electric
Louisville, KY
01.2020 - 04.2021
- Operated assembly line equipment to ensure efficient production flow.
- Collaborated with team members to optimize assembly processes and reduce downtime.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Boxed, labeled, and transported items to support assembly operations.
- Promoted teamwork among colleagues through effective communication skills and collaboration efforts on the production floor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Utilized safety devices and procedures to protect personnel and equipment.
Education
High School Diploma -
Jeffersontown highschool
Louisville, KY05-2020
Skills
- Quality Control
- Workplace Safety
- Meat wrapping
- Meat presentation
- Product Weighing
- Food Safety Compliance
- Health Code Compliance
- Equipment sanitizing
- Truck unloading
- Time Management
- Customer Service
- Merchandise Restocking
- Cash Handling
- POS System Operation
- Guest services
- Workplace cleanliness
- Heavy lifting proficiency
- Safety protocols
- Workplace safety
- Safety gear usage
- Truck loading optimization
- OSHA standards
Timeline
Customer Service Associate
Wawa
01.2026 - Current
Meat Department Sales Associate
Walmart
06.2024 - 04.2025
Meat Department Sales Associate
Kroger
09.2023 - 03.2024
Front House/Fast Food Cashier
Chic-Fil-A
02.2023 - 08.2023
Truck Unloader/Truck Loader
UPS
11.2021 - 09.2022
Assembly Line Production Worker
General Electric
01.2020 - 04.2021
High School Diploma -
Jeffersontown highschool