Amaryllis Rios
Bronx,NY
Summary
Dedicated HHA with 7 years of experience providing compassionate care, administering medications, and ensuring patient comfort. Proficient in health education, data entry, and patient advocacy, consistently enhancing patient satisfaction. Strong time management and emotional support skills contribute to effective treatment plans.
Overview
19
19
years of professional experience
Work History
Customer Advocate
Safelite Auto Glass
Queens
01.2022 - Current
- Ensured client check-ins and appointment scheduling, improving customer satisfaction and retention
- Coordinated parts inventory, ensuring timely receipt and availability for daily and weekly operations
- Conducted follow-up calls and liaised with insurance companies, enhancing service efficiency
Receptionist
Police Athletic League
New York City
01.2019 - 12.2022
- Managed data entry and main switchboard, ensuring efficient call transfers and communication
- Processed payroll, handled faxing, copying, and package deliveries with precision
- Utilized Microsoft Excel for data organization, enhancing operational efficiency
- Streamlined administrative tasks, contributing to a well-organized office environment
- Greeted visitors, managed phone lines, and coordinated schedules for Police Athletic League
- Streamlined office processes, enhancing overall efficiency
HHA
HHA
Union City, New Jersey
09.2015 - 11.2019
- Provided daily care for patients, ensuring comfort and safety, resulting in improved patient satisfaction
HHA
HHA
New Jersey
06.2006 - 11.2013
- Administered medications, monitored vitals, and provided daily care for patients, ensuring well-being
- Delivered compassionate care, enhancing patient comfort and satisfaction
- Maintained accurate patient records, supporting effective treatment plans
Education
Touro College
Skills
- Health Education
- Data Entry
- Emotional Support
- Time Management
- Patient Advocacy
Personal Information
Date of Birth: 10/21/86
Timeline
Customer Advocate
Safelite Auto Glass
01.2022 - Current
Receptionist
Police Athletic League
01.2019 - 12.2022
HHA
HHA
09.2015 - 11.2019
HHA
HHA
06.2006 - 11.2013
Touro College
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