Amaury Soriano
The Bronx,NY
Summary
With a proven track record at Aces Parking Garage Inc, I excel in optimizing parking space and enhancing customer service. Skilled in vehicle safety and staff training, I boosted valet service revenue and maintained impeccable safety records. My leadership ensures operational excellence and outstanding client satisfaction.
Overview
9
9
years of professional experience
Work History
Valet Parking Supervisor
Ez Parking Garage Inc
The Bronx, NY
02.2020 - Current
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Analyzed data related to parking trends in order to make informed decisions about staffing levels and operational processes.
- Reported unusual or unsafe situations to security for immediate attention.
- Maintained records of all vehicles parked by the valet staff and tracked their locations at all times.
- Created weekly reports detailing revenue generated from the valet parking service.
Valet Parking Attendant
Aces Parking Garage inc
The Bronx, NY
10.2015 - 02.2020
- Followed company safety procedures while operating motor vehicles.
- Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
- Communicated effectively with colleagues regarding availability of parking spaces.
- Organized keys for easy retrieval when customers return for their vehicles.
- Assigned numbered tags to customers and vehicles.
- Transported vehicles between various locations as needed.
- Assisted customers in loading and unloading luggage.
- Maintained orderliness of the parking area at all times.
- Monitored parking area for safety, security and general customer concerns.
- Greeted customers and opened car doors to enhance service.
- Responded to questions about local area and company services.
Education
GED -
Nysed.gov
Napanoch, NY12-2005
Skills
- Employee scheduling
- Task delegation
- Incident reporting
- Staff training and development
- Customer complaint handling
- Vehicle safety
- Parking space optimization
- Policy enforcement
- Customer service and support
- Patience and composure
- Parking expertise
- Basic vehicle maintenance
- Valid Driver's license
- Efficient work ethic
Timeline
Valet Parking Supervisor
Ez Parking Garage Inc
02.2020 - Current
Valet Parking Attendant
Aces Parking Garage inc
10.2015 - 02.2020
GED -
Nysed.gov
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