Jose Olivares
North Miami Beach,FL
Summary
Results-driven Valet Parking Supervisor with a proven track record in staff training, incident reporting, and policy enforcement. Committed to enhancing operational efficiency through innovative process improvements and effective employee scheduling.
Overview
12
12
years of professional experience
Work History
Valet Parking Supervisor
Vizcaya Enterpriser
Hollywood, FL
10.2018 - Current
- Supervised daily operations of valet services, ensuring timely vehicle retrieval and customer satisfaction.
- Trained and mentored staff in parking procedures and customer service best practices.
- Implemented process improvements to streamline vehicle handling and increase operational efficiency.
- Coordinated schedules to optimize workforce availability during peak hours.
- Resolved guest complaints promptly, enhancing overall customer experience and loyalty.
Lot Attendant
Towne Toyota
Ledgewood, NJ
02.2014 - 02.2017
- Organized vehicle inventory to enhance lot efficiency and accessibility.
- Conducted regular inspections of vehicles for cleanliness and presentation standards.
- Assisted customers by providing information regarding vehicle features and availability.
- Coordinated vehicle delivery processes to ensure timely arrivals for customer appointments.
- Streamlined parking layout to optimize space utilization and improve traffic flow on site.
Education
High School Diploma -
Manuel Polo Jimenez School
Lima Peru12-2018
Skills
- Staff training and development
- Incident reporting
- Task delegation
- Policy enforcement
- Employee scheduling
- Parking space optimization
- Punctual and reliable
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Valet Parking Supervisor
Vizcaya Enterpriser
10.2018 - Current
Lot Attendant
Towne Toyota
02.2014 - 02.2017
High School Diploma -
Manuel Polo Jimenez School