Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Amawndie Putney

Amawndie Putney

Web And Graphic Designer
Denver,CO

Summary

Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Well-versed in developing custom WordPress themes and plugins, with over 20 years of expertise. Excels in HTML, CSS, JavaScript and PHP development. Ready to leverage training and experience to take on new professional opportunities.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Web and Graphic Designer

Eye of the Storm Media
Denver, CO
01.2010 - Current
  • Freelance web/graphic designer which accounts for any gaps in employment history longer than 2 months
  • Led team of designers and developers in creating custom WordPress websites for clients in various industries
  • Collaborated with clients to understand their requirements and provided innovative design solutions to meet their goals.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Met with customers to present mock ups and collect information for adjustments.
  • Created logos, illustrations and typography for various organizations.

Dispatcher

Firs Transit
Denver, CO
08.2022 - 03.2023
  • Dispatched Access-A-Ride buses and scheduled Access-A-Cab rides for approved riders
  • Provided sensational problem-solving skills to resolve customers' concerns
  • Maintained consistent positive outlook and persona while providing quick resolutions to meet customer's needs resulting in repeat business
  • Exemplified active listening skills to carefully understand each customers' concerns with courtesy and patience
  • Forged customer relationships which ultimately earned their loyalty and trust by being kind and helpful.

Customer Service Representative

AeroTek, Deckers Corporation
Broomfield, CO
08.2020 - 03.2022
  • Supported customer care department by delivering elevated customer service experience
  • Provided sensational problem-solving skills to resolve customers' concerns
  • Maintained consistent positive outlook and persona while providing quick resolutions to meet customer's needs resulting in repeat business
  • Exemplified active listening skills to carefully understand each customers' concerns with courtesy and patience
  • Forged customer relationships which ultimately earned their loyalty and trust by being kind and helpful.

Grocery Stocking Specialist

Jyve Corporation
Renton, WA
09.2019 - 02.2020
  • Laid off due to Covid-19), Stock grocery and department stores for 3-party vendors
  • Provided support including receiving and preparing product, maintaining grocery floor and displays
  • Performed all functions related to breaking down deliveries and stocking shelves.

Inventory Control Specialist

Cutter & Buck
Renton, WA
10.2018 - 09.2019
    • Process domestic & international shipping order
    • Scan and verify outgoing
    • Inventory control

Recruiter

Ultimate Staffing Agency
Englewood, CO
07.2017 - 11.2017
    • Staffed for Travel Nurses
    • Reviewed resume, pre-screened and evaluated applicants
    • Verified certifications
    • Helped develop relationships by securing thorough job order requirements, matching qualified candidates to positions, and monitoring job performance.

Customer Service Representative

Enterprise Holding
Denver, CO
03.2015 - 03.2017
    • Handled 75+ calls per day regarding car rental inquires for National/Alamo/Enterprise
    • Troubleshot customer car rental agreement issues and concerns.

Technical Coordinator

Northwest Industrial Staffing
Kent, WA
09.2012 - 12.2014
  • Handled 20-35+ calls per day regarding candidate staffing and client inquires
  • Managed IT services including website maintenance, network and hardware setup/maintenance
  • Developed and implemented office procedures
  • Processed candidate applications and conducted screening/interviews
  • Administrated and maintained office technological polices.

Education

Web Development Program, Certificate of Completion -

Seattle Central College
Seattle, WA
01.2009 - 05.2012

Some College (No Degree) - Layout And Design Concepts

Adobe Academy
Seattle, WA
08.2009 - 01.2012

Skills

Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook, and Access)undefined

Timeline

Dispatcher

Firs Transit
08.2022 - 03.2023

Customer Service Representative

AeroTek, Deckers Corporation
08.2020 - 03.2022

Grocery Stocking Specialist

Jyve Corporation
09.2019 - 02.2020

Inventory Control Specialist

Cutter & Buck
10.2018 - 09.2019

Recruiter

Ultimate Staffing Agency
07.2017 - 11.2017

Customer Service Representative

Enterprise Holding
03.2015 - 03.2017

Technical Coordinator

Northwest Industrial Staffing
09.2012 - 12.2014

Web and Graphic Designer

Eye of the Storm Media
01.2010 - Current

Some College (No Degree) - Layout And Design Concepts

Adobe Academy
08.2009 - 01.2012

Web Development Program, Certificate of Completion -

Seattle Central College
01.2009 - 05.2012
Amawndie PutneyWeb And Graphic Designer