Amaya Ayala
Sebring
Summary
Proficient medical administrative professional with excellent customer relations skills and in-depth understanding of registration requirements and policies. Organized, hardworking and proactive with a friendly and engaging personality.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Server/Bartender
Highgrove LLC
Venus
04.2026 - Current
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service in fast-paced dining environment.
- Assisted in training new staff on menu and service standards.
- Collaborated with kitchen team to ensure timely food delivery.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Registration Representative
AdventHealth
Sebring
11.2021 - Current
- Reviewed patient information and verified accuracy of demographic data in order to register patients.
- Assisted patients with registration and appointment scheduling processes.
- Verified insurance information and collected necessary documentation from patients.
- Coordinated with healthcare providers to ensure accurate patient data entry.
- Maintained confidentiality of all patient information according to HIPAA regulations.
Cashier
Dunkin' Donuts
Avon Park
08.2020 - 04.2021
- Handled cash transactions and operated point-of-sale systems daily.
- Processed customer orders quickly and accurately at a busy coffee shop.
- Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
- Collaborated with team members to manage peak service hours effectively.
- Performed other duties as assigned by management.
Education
Associate of Science - Physical Therapy Assistant
Keiser University
Fort Lauderdale, FL 07.2025 - 07.2026
Highlands Virtual
sebring , FLSkills
- Order taking
- Customer service
- Appointment scheduling
- Health safety
- Multitasking and organization
- Time management
- Team member support
- Communication skills
Timeline
Server/Bartender
Highgrove LLC
04.2026 - Current
Associate of Science - Physical Therapy Assistant
Keiser University
07.2025 - 07.2026
Registration Representative
AdventHealth
11.2021 - Current
Cashier
Dunkin' Donuts
08.2020 - 04.2021
Highlands Virtual