Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Amaya Brown

Annandale,VA

Summary

Highly experienced customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Safeway
Alexandria Va, VA
11.2020 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Hostess

Coalfire
Springfield, VA
01.2019 - 03.2020
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Server

Greenspring Retirement Community
Springfield, VA
08.2017 - 09.2018
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Education

High School Diploma -

West Springfield High School
Springfield, VA
09.2018 - 05.2022

Skills

    Stocking and replenishing

undefined

Timeline

Sales Associate

Safeway
11.2020 - Current

Hostess

Coalfire
01.2019 - 03.2020

High School Diploma -

West Springfield High School
09.2018 - 05.2022

Server

Greenspring Retirement Community
08.2017 - 09.2018

Similar Profiles

CREATE PROFILE
Amaya Brown