Amaya Duncan
Fredericksburg,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Walmart
11.2018 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Colonial Forge High School
Stafford, VASkills
- Customer Service
- Analytical Thinking
- Team Collaboration
- Work Task Prioritization
- Team Leadership
- Cooperative Attitude
Certification
Old Dominion University Norfolk, Virginia
Cybersecurity Professional Certificate January 2023
Direct-training defensive cybersecurity program that covers fundamental networking, cloud, Windows, and Linux security, as well as cyberinfrastructure technologies, incident response, and digital forensics.
Timeline
Customer Service Cashier
Walmart
11.2018 - Current
High School Diploma -
Colonial Forge High School