Amaya Gardner
Parma ,MI
Summary
Organized Scheduling Coordinator with proactive attitude regarding production scheduling coordination. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes.
Overview
5
5
years of professional experience
Work History
Scheduling Coordinator
Henry Ford Health
Jackson , MI
04.2023 - Current
- Schedule patients to be seen in the office.
- Developed effective scheduling processes to avoid conflicts for the patient and the provider.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Developed work schedules according to workloads, and covering priority tasks.
- Communicated with patients and providers/nurses/medical assistant to inform of schedule changes, cancellations or additions.
Receptionist
Mack Chiropractic Health Center
Jackson, MI
11.2022 - 04.2023
- Confirmed appointments, communicated with patients and updated patient records.
- Scheduled and confirmed appointments for patients upcoming therapies and visits.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered large volume of incoming calls daily to resolve patients questions and schedule appointment.
- Accept and submit payments as well as insurance claims
Patient Registration Clerk
Henry Ford Health
Jackson, MI
09.2021 - 11.2022
- Register patient for hospital services.
- Ensure all demographics and financial data is obtained and accurately documented.
- Scanned patient registration documentation into electronic patient records via Epic.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Accurately inputted patient insurance into via Epic
Health Screener
Henry Ford Health
Jackson, MI
02.2021 - 09.2021
- Took temperatures with patients and visitors when walking in the building using a non-contact thermometer
- Asked the COVID screening questions and provided a mask to those who did not have one
- Made sure all employees, patients, and visitors are screened, and meet the guidelines before entering the building
Sales Associate
Buckle
Jackson, MI
11.2020 - 02.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Operate cash registers Increased sales by offering advice on purchases and promoting additional products.
- Prepared merchandise for sales floor by pricing or tagging.
Child Care Provider
WSD Panthers
Jackson, MI
02.2020 - 08.2020
- Provide day-to-day care for children in all age groups from 6 weeks to 13 years
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
Direct Care Worker
Countryside Retirement Home
Jackson, MI
06.2019 - 02.2020
- Provided personal care to elders, such as bathing, grooming and toileting.
- Assisted elders with daily activities, including meal preparation and medication administration.
- Coordinated transportation for medical appointments and other errands.
Education
High School Diploma -
Western Career Prep High School
Jackson, MI01.2021
Skills
- Documentation and Reporting
- Multitasking and Prioritization
- Customer Service
- Appointment Scheduling
- Scheduling and Calendar Management
- Administrative Support
References
Ronald Sneed (517)205-6018 rsneed10@hfhs.org
Brittany Foster (517)525-0184 bfoster10@hfhs.org
Timeline
Scheduling Coordinator
Henry Ford Health
04.2023 - Current
Receptionist
Mack Chiropractic Health Center
11.2022 - 04.2023
Patient Registration Clerk
Henry Ford Health
09.2021 - 11.2022
Health Screener
Henry Ford Health
02.2021 - 09.2021
Sales Associate
Buckle
11.2020 - 02.2021
Child Care Provider
WSD Panthers
02.2020 - 08.2020
Direct Care Worker
Countryside Retirement Home
06.2019 - 02.2020
High School Diploma -
Western Career Prep High School