Amaya Graebert
MI
Summary
Dedicated professional with strong customer service skills in fast-paced environments. Experienced in menu knowledge, payment processing, and team collaboration, ensuring exceptional guest experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess and Food Expo
Marine City Fish Company
Marine City, MI
08.2025 - 01.2026
- Delivered menu information and addressed guest inquiries to enhance dining experience.
- Maintained cleanliness and organization of dining area.
- Welcomed guests at entrance and guided them to their tables with hospitality.
- Managed phone inquiries to schedule and confirm reservations, record takeout orders, and resolve service questions efficiently.
- Collaborated with team members to ensure swift and effective customer service.
Garden Associate
Gardens and Beyond
China Township, MI
05.2025 - 08.2025
- Assisted customers in selecting plants and gardening supplies effectively.
- Monitored inventory levels to ensure stock availability for customer needs.
- Provided support in greenhouse operations, including watering and fertilizing plants.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer complaints with patience and professionalism.
- Worked in seasonal role assisting customers with gardening needs
Restaurant Hostess/Kitchen Hand
Anita's Riverfront Grill
Marine City, Michigan
08.2024 - 03.2025
- Handled phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions, enhancing guest experience.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Coordinated reservations, waitlists, and special requests for large parties, ensuring smooth operations during peak times.
- Supported cooking staff during busy service periods, contributing to timely food preparation and service.
- Followed all health code guidelines when handling food items.
Education
Current High School Student
St Clair High School
St. Clair, MI04-2026
Skills
- Menu knowledge
- Beverage preparation
- Customer service
- Payment processing
- Basic cash handling
- Price memorization
Certification
- CPR/BLS Certification
Timeline
Hostess and Food Expo
Marine City Fish Company
08.2025 - 01.2026
Garden Associate
Gardens and Beyond
05.2025 - 08.2025
Restaurant Hostess/Kitchen Hand
Anita's Riverfront Grill
08.2024 - 03.2025
Current High School Student
St Clair High School