Amaya Lawary
Overland,MO
Summary
Motivated employee with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Rooster Downtown
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Applebee's Grill + Bar
12.2022 - 08.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Camp Counselor/Tumbling Coach
Pride of Illinois
06.2022 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Team Member
Taco Bell
10.2020 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate Of Applied Arts - General Studies
Southwestern Illinois College
Belleville, ILHigh School -
O Fallon Township High School
O Fallon, Il09.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Memory retention
- Cleanliness standard
- Friendly, Positive Attitude
- Problem-Solving
- Dependable and Responsible
- Flexible and Adaptable
Timeline
Server
Rooster Downtown
06.2023 - Current
Server
Applebee's Grill + Bar
12.2022 - 08.2023
Camp Counselor/Tumbling Coach
Pride of Illinois
06.2022 - 08.2023
Team Member
Taco Bell
10.2020 - 11.2022
Associate Of Applied Arts - General Studies
Southwestern Illinois College
High School -
O Fallon Township High School