Amaya Maxwell
Atlanta ,GA
Summary
Achieved exceptional customer satisfaction at Baxter Technology by swiftly resolving high-priority issues, demonstrating strong multitasking and composure under pressure at Hooters. Skilled in point of sale operation and maintaining high-volume dining excellence, my approach combines sales expertise with a calm demeanor to enhance guest experiences and operational outcomes.
Overview
3
3
years of professional experience
Work History
Waitress
Hooters
06.2022 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Success Representative
Baxter Technology
06.2021 - 09.2023
- Served as an escalation point for complex or high-priority customer issues, providing swift resolutions that exceeded expectations.
Education
Associate Degree In Nursing - Nursing
Chattahoochee Technical College
Marietta, GASkills
Point of sale operation
Sales expertise
Food preparation and safety
High-volume dining
Timeline
Waitress
Hooters
06.2022 - 05.2024
Customer Success Representative
Baxter Technology
06.2021 - 09.2023
Associate Degree In Nursing - Nursing
Chattahoochee Technical College