Amaya Seraphine
Brooklyn,NY
Summary
Resourceful Beauty Advisor known for high productivity and efficient task completion. Specialized in skincare consultation, makeup application techniques, and product knowledge to provide personalized beauty solutions. Excel in communication, adaptability, and customer service, ensuring satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Brooklyn, New York
05.2023 - 01.2025
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Administered special promotions such as discounts or loyalty rewards programs.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Provided customers with product advice and recommendations based on their individual needs.
- Created detailed reports on sales performance and customer feedback.
Sales Associate
Burlington
Brooklyn, New York
01.2022 - 03.2023
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered customer inquiries regarding product features, pricing, and availability.
- Built and maintained relationships with peers and upper management to drive team success.
Topper/Restaurant Server
Just Salad
Manhattan, New York
05.2021 - 10.2022
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Accurately tallied checks at the end of each shift.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
High School Diploma -
UFT Charter School
Brooklyn, New York06-2023
Skills
- Beauty product demonstration
- Paperwork management
- Skin analysis
- Application techniques
- Customer service
- Cosmetology
- Multitasking and organization
- Retail experience
- Social media strategies
- Conflict resolution
- Empathy and patience
- Active listening
Timeline
Beauty Advisor
Ulta Beauty Inc.
05.2023 - 01.2025
Sales Associate
Burlington
01.2022 - 03.2023
Topper/Restaurant Server
Just Salad
05.2021 - 10.2022
High School Diploma -
UFT Charter School