Amaya Sovis
27081 Hickory Ridge Dr. Elko New Market,MN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly.
Overview
3
3
years of professional experience
Work History
Hostess
B52 Burgers And Brew
08.2020 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers and food runners with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Barista
Firefly Coffee
05.2023 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
Bachelor of Science - Business Management
Grand Canyon University Online
Phoenix, AZ04.2027
High School Diploma -
Lakeville South High School
Lakeville, MN06.2023
Skills
- Enter Orders
- Time Management
- Phone Inquiries
- Operate Cash Register
- Reservation Documentation
- Safe Food Handling
- Mobile Order Management
- Order Accuracy
- Food Preparation and Safety
- New Hire Training
Timeline
Barista
Firefly Coffee
05.2023 - 08.2023
Hostess
B52 Burgers And Brew
08.2020 - Current
Bachelor of Science - Business Management
Grand Canyon University Online
High School Diploma -
Lakeville South High School
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