Jessica Payne
Gainesville,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Hostess
Haile Village Bistro
03.2022 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
Education
F. W. Buchholz High School
Gainesville, FL06.2025
Skills
- Price Memorization
- Safe Food Handling
- Dietary Restrictions
- Dining Area Maintenance
- Operate Cash Register
- Drink Orders and Service
- Billing and Payment Processing
- Ordering Procedures
- Active Listening and Communication
- Front of House Display Creation
- Enter Orders
- Table Bussing
Timeline
Hostess
Haile Village Bistro
03.2022 - 07.2023
F. W. Buchholz High School
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