Amaya Young
Farmers Branch,TX
Summary
Hardworking employee who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients/patrons and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
7
7
years of professional experience
Work History
Front Desk Medical Receptionist
Methodist Medical Center
08.2020 - Current
- Completed clerical duties and tasks for clinic administration.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Obtained payments from patients and scanned identification and insurance cards.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Transporter
UTSW Medical Center
03.2020 - 08.2020
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Delivered meals and snacks to patients in accordance with dietary requirements.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Store Associate
RaceTrac
03.2017 - 01.2020
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Education
High School Diploma -
Garland High School
Garland, TX06.2020
Skills
- Collection Maintenance
- Records Management
- Data Entry
- Critical Thinking
- Patron Support
- Patient Communication
- Medical Supply Stocking
- Product Knowledge Expertise
- HIPAA Guidelines
- Telephone Etiquette
- Medical Billing
Timeline
Front Desk Medical Receptionist
Methodist Medical Center
08.2020 - Current
Patient Transporter
UTSW Medical Center
03.2020 - 08.2020
Store Associate
RaceTrac
03.2017 - 01.2020
High School Diploma -
Garland High School