Overview
Work History
Education
Skills
Timeline
Generic

Victoria Both

Vero Beach,FL

Overview

3
3
years of professional experience

Work History

Front Desk Medical Receptionist

Advanced Gynecology of Florida
Vero Beach, FL
09.2024 - Current
  • Oversaw patient scheduling and appointment confirmation processes utilizing electronic health record systems.
  • Streamlined patient check-in and check-out procedures to optimize office efficiency.
  • Directed comprehensive management of medical records and insurance information for patients.
  • Directed incoming call management by addressing inquiries and efficiently routing them to appropriate staff members.
  • Oversaw scanning and faxing of patient information to ensure accurate documentation.
  • Directed management of medical records to uphold accuracy and regulatory compliance.
  • Streamlined authorization processes to uphold regulatory compliance standards.

Medical Front Office Receptionist

Indian River Radiology
Vero Beach, FL
10.2023 - 07.2024
  • Managed patient scheduling and appointment coordination to optimize office workflow.
  • Processed insurance verification and authorizations to ensure accurate billing.
  • Maintained electronic health records with attention to detail for compliance and accuracy.
  • Communicated effectively with patients regarding procedures, appointments, and insurance inquiries.
  • Implemented process improvements that enhanced administrative efficiency within the office environment.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.

Education

High School Diploma -

Lynchburg College
Lynchburg, VA

Skills

Patient scheduling

Insurance verification

Patient registration

HIPAA compliance

Payment collection

Schedule coordination

Patient relations

Microsoft office

Call handling

Billing support

Intake form processing

Telephone etiquette

Front desk operations

Medical terminology

HIPAA guidelines

EMR / EHR

Records maintenance

Referral verification

Medical charting

Co-payment collection

Computer proficiency

Adaptable and flexible

Medical records verification

Data entry

Problem-solving

Timeline

Front Desk Medical Receptionist

Advanced Gynecology of Florida
09.2024 - Current

Medical Front Office Receptionist

Indian River Radiology
10.2023 - 07.2024

High School Diploma -

Lynchburg College
Victoria Both