Amayah Kilian
Leesburg,VA
Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 3 years experience serving in high-volume atmospheres while maintaining a positive attitude and great sense of enthusiasm during peak hours.
Overview
3
3
years of professional experience
Work History
Bartender
Arizona Biltmore, A Waldorf Astoria Resort
01.2022 - 12.2023
- Greeted guests in a timely and professional manner.
- Received beverage orders from wait staff and delivered beverages to guests.
- Maintained full knowledge of beverage lists and promotions.
- Enthusiastically and appealingly described food and drink specials to guests.
- Poured drinks using standard pour according to specifications.
- Managed strict beverage control to minimize waste.
- Ensured liquor was secured at the end of shifts.
- Processed orders on a computerized Point of Sale system.
- Upheld strict cash handling procedures.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
VIP Bottle Server
Cake
04.2021 - 09.2023
- Ensured that my tables were fully stocked with glasses, drink mixes, and garnishments before my shift.
- Greeted guests upon arrival to their sections and collected payment for the table minimum. Checked to ensure payment info was correct and pre-authorized payment.
- Efficiently and accurately took and delivered orders for bottles. Whilst also preparing cocktails at the table, including chilled and mixed shots as.
- Consistently provided professional, friendly and engaging service while constantly checking on guests satisfaction.
- Skillfully promoted items on bottle list, while assertively up selling menu items
- Followed all safety and sanitation policies when handling beverages to uphold proper health standards.
- Displayed enthusiasm and knowledge about the establishment and menu products.
- Quickly recorded transactions in Micros system to deliver prompt service
- Developed and maintained positive working relationships with others to reach business goals.
- Provided friendly, attentive, genuine service while establishing a rapport with guests.
- Assisted co-workers whenever possible.
Education
Associate of Science - General Sciences
Gillette College
Gillette, WY12.2021
Skills
- Organized and efficient server
- Quick problem solver
- Thrives in fast-paced environment
- Committed team player
- CPR certification
- Courteous, professional demeanor
- High energy
- Cash handling expert
- Bar terminology
- Liquor and smoking laws familiarity
- Up-selling capability
- 3yrs cocktail experience
- Outgoing personality
- Flexible schedule capability
Timeline
Bartender
Arizona Biltmore, A Waldorf Astoria Resort
01.2022 - 12.2023
VIP Bottle Server
Cake
04.2021 - 09.2023
Associate of Science - General Sciences
Gillette College