Jerome Richmond
Nantucket,MA
Summary
Professional Bartender and Server with many years experience in the hospitality industry ranging from casual to high-end. Looking to contribute to a dynamic team at a high-volume, fast-paced establishment. Focused on providing an enjoyable and memorable experience for all guests.
Overview
28
28
years of professional experience
Work History
Bartender
Nantucket Yacht Club
Nantucket, MA
05.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Server
The Ocean Reef Club
Key Largo, FL
11.2011 - 05.2024
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Bartender
Alma Mater (Fawcett Hall)
Tacoma, WA
04.2019 - 03.2020
- Set up bar for operation, obtained cash bank and stocked service bar.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
Server
Dahlia Lounge
Seattle, WA
10.2018 - 03.2020
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
AQUA by EL GAUCHO
Seattle, WA
05.2018 - 10.2018
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Skillfully promoted items on beverage lists and restaurant specials.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Lead Bartender
Zodiac Supper Club
Tacoma, WA
06.2016 - 05.2018
- Craft house cocktails and those specific to customer requests.
- Consistently provide professional, friendly and engaging service.
- Detail oriented and preparation of bar to achieve highest efficiency and productivity.
Server
John Howie Steak
Bellevue, WA
09.2014 - 06.2016
- Consistently provided professional, friendly and engaging service.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Worked with Captains, Sommeliers and Server Assistantsto ensure the best possible guest experience.
Bartender/DJ
Lava Lounge
Seattle, WA
06.1996 - 12.2008
- Consistently provided professional, friendly and engaging service.
- Waited on multiple customers at the bar and throughout the bar area.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
Head Bartender
Royal Caribbean Cruise Lines
Miami, FL
01.2009 - 06.2011
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Responsible for the daily operations and staffing of up to 5 different bars at various locations on the ship.
Server/Bartender/Banquet Lead
The Fairmont Olympic Hotel
Seattle, WA
03.2006 - 01.2008
- Consistently provided professional, friendly and engaging service.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Precisely described menu items and special offerings and appropriately identified wine pairings.
Server/Bartender/Host
Mama's Mexican Kitchen
Seattle, WA
03.1996 - 12.2008
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Greeted guests in a timely and professional manner.
- Received beverage orders from wait staff and delivered beverages to guests.
- Enthusiastically and appealingly described food and drink specials to guests.
Education
Bachelor of Arts - U.S. History
University of Miami
Miami, FLSkills
- Organized and efficient server and bartender
- Thrives in fast-paced environment
- Clear and effective communication skills
- Service-oriented team player
- Fine Dining and high-volume background
- Craft cocktail and wine knowledge
Timeline
Bartender
Nantucket Yacht Club
05.2021 - Current
Bartender
Alma Mater (Fawcett Hall)
04.2019 - 03.2020
Server
Dahlia Lounge
10.2018 - 03.2020
Server
AQUA by EL GAUCHO
05.2018 - 10.2018
Lead Bartender
Zodiac Supper Club
06.2016 - 05.2018
Server
John Howie Steak
09.2014 - 06.2016
Server
The Ocean Reef Club
11.2011 - 05.2024
Head Bartender
Royal Caribbean Cruise Lines
01.2009 - 06.2011
Server/Bartender/Banquet Lead
The Fairmont Olympic Hotel
03.2006 - 01.2008
Bartender/DJ
Lava Lounge
06.1996 - 12.2008
Server/Bartender/Host
Mama's Mexican Kitchen
03.1996 - 12.2008
Bachelor of Arts - U.S. History
University of Miami