Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Associate
Jersey Mikes Subs
11.2024 - Current
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Ulta Beauty
11.2024 - 02.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Recommended complementary purchases to customers, increasing revenue.
Prioritized helping customers over completing other routine tasks in store.
Manager
Jersey Mikes Subs
06.2021 - 08.2024
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Criminal Justice
Rutgers University
Newark, NJ
05-2027
Skills
Customer service
Time management
Attention to detail
Computer skills
Customer interaction
Courteous and professional
Timeline
Associate
Jersey Mikes Subs
11.2024 - Current
Sales Associate
Ulta Beauty
11.2024 - 02.2025
Manager
Jersey Mikes Subs
06.2021 - 08.2024
Bachelor of Science - Criminal Justice
Rutgers University
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