Medical assistant with hands‑on experience supporting patients, assisting providers, and keeping the clinic running smoothly. I approach patients with empathy and patience, and I work well in fast‑paced environments. Currently preparing for medical school and building on my experience in patient‑centered care.
Overview
7
7
years of professional experience
Work History
Medical Records Clerk/ Medical Assistant
NY Spine Care
Flushing, NY
08.2025 - Current
Managed and fulfilled medical records requests while ensuring accuracy and HIPAA compliance
Interpreted for Spanish‑speaking patients, facilitating clear communication between patients and providers.
Addressed patient inquiries regarding radiology orders, medications, physical therapy, and other provider‑ordered prescriptions.
Answered high‑volume phone calls from patients, insurance companies, medical offices, and law offices.
Assisted the physician before and after procedures, ensuring patients signed the appropriate consents and measuring vital signs (blood pressure, heart rate, oxygen saturation); verified any changes in medications.
Escorted patients to and from the procedure room, ensuring safe transfers, preventing falls.
Assisted the physician during procedures by positioning patients safely on the procedure table, setting up necessary equipment, passing instruments, and maintaining proper sterilization throughout the process.
Performed various clerical tasks including data entry, scanning documents, and arranging patient transportation.
Undergraduate Researcher
Dr. Pytte's Lab- Queens College CUNY
Flushing, NY
08.2022 - 07.2023
Conducted microscopic analysis to identify and trace granule cell somas in the hippocampus, utilizing advanced techniques, contributing to a deeper understanding of neural function and plasticity.
Compiled and submitted weekly data reports to my mentor with accuracy and timeliness, ensuring efficient project progress.
Conducted comprehensive literature reviews for the research thesis, analyzing sources and synthesizing key findings to support original research contributions.
Presented abstract poster at the NEURON conference (2023)· Presented abstract at NEURON Conference, April 2023-showcasing and explaining the methods and research findings to attendees, gaining experience and confidence in presenting research.
Crew Member
Wendy's
Bayside, NY
01.2020 - 10.2023
Processed customer orders and payments at the front register and drive‑thru.
Prepared food for dine‑in, take‑out, and delivery with consistent quality and speed.
Multitasked effectively to improve service flow and reduce wait times.
Resolved customer concerns using active listening, empathy, and patience.
Supported shift operations by leading the team during manager breaks
Delivered exceptional customer service in fast-paced environment, ensuring client satisfaction.
College Assistant/ Math Tutor
Social Sciences Department- Queensborough Community College CUNY
Bayside, NY
02.2019 - 04.2019
Assisted 'Physics 101' students with supplemental instructions on requisite skills needed to solve physics problems.
Attended training sessions on the related interdisciplinary concepts in Math, Physics, and Teaching and Learning used to support student success in performing the mathematical operations required in the Physics Lab formulae.
Provided individualized tutoring assistance, reported feedback to faculty on students' needs and progress, and reinforced understanding of subskills in mathematical operations required in Physics formulae.
Identified missing background information, and provided students with additional resources if needed.
Education
Master of Science - Interdisc Studies in Bio & Physical Sciences
Touro College of Osteopathic Medicine
Harlem, NY
05-2025
Bachelor of Arts - Biology & Neuroscience
Queens College CUNY
Flushing, NY
08-2023
Associate of Science - Mathematics & Sciences
Queensborough Community College
Bayside, NY
05-2020
Skills
HIPAA compliance
Written and verbal communication
Data entry
Medical terminology understanding
Medical records management
EMR / EHR
Patient Care
Teamwork
Reliability
Active Listening
Empathy
Bilingual
Languages
Spanish
English
Timeline
Medical Records Clerk/ Medical Assistant
NY Spine Care
08.2025 - Current
Undergraduate Researcher
Dr. Pytte's Lab- Queens College CUNY
08.2022 - 07.2023
Crew Member
Wendy's
01.2020 - 10.2023
College Assistant/ Math Tutor
Social Sciences Department- Queensborough Community College CUNY
02.2019 - 04.2019
Master of Science - Interdisc Studies in Bio & Physical Sciences
MEDICAL ASSISTANT/ MEDICAL RECORDS CLERK at Diagnostic Group Wellness CenterMEDICAL ASSISTANT/ MEDICAL RECORDS CLERK at Diagnostic Group Wellness Center
Medical Records Clerk/ Back Office Assistant at Berg-feinfield Tlc Vision CorrectionMedical Records Clerk/ Back Office Assistant at Berg-feinfield Tlc Vision Correction