Amber Ramos
Houston
Summary
Dedicated Medical Assistant with proven expertise in patient care and office efficiency, honed at Bellaire Med and Crosspointe Bellaire. Excelled in HIPAA compliance and EMR/EHR management, enhancing patient trust and streamlining operations. A compassionate communicator and reliable team player, adept at multitasking and quickly mastering new skills.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Fluently speaking in English and Spanish
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bellaire Med
06.2019 - 07.2022
- Administer Injections
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Prepared and processed patient referrals and transfer requests.
- Obtained payments from patients and scanned identification and insurance cards.
- EMR Used Athena
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Crosspointe Bellaire
07.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Administer Injections
- EMR Use EMD's
Education
Certification - Medical Assistant
Sanford-Brown Institute
Houston, TX06-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Reliable team player
- Compassionate
- Medication Administration(Injections)
- Fast Learner
- Able to Multi-task
- Responsible
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- CPR/AED Certification
Timeline
Medical Assistant
Crosspointe Bellaire
07.2022 - Current
Medical Assistant
Bellaire Med
06.2019 - 07.2022
Certification - Medical Assistant
Sanford-Brown Institute