Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amber Artino

Property Manager
Lakewood,OH

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Property Manager

AIY Properties - Lakewood Territory
Lakewood, Ohio
01.2023 - Current
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Maintained sufficient number of units market-ready for lease.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Administered operations to handle needs of more than 853 tenants across 20 property units.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Completed annual rent calculations using housing database software.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Collected and maintained careful records of rental payments and payment dates.

Property Manager

AIY Properties
Parma, Ohio
11.2020 - 12.2022
  • Overseeing two properties within the portfolio: Pleasant Valley Apartments and Broadview Gardens
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Administered operations to handle needs of more than 615 tenants across 2 property units.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Effectively managing a team of 10 between the 2 separate properties
  • Meeting deadlines on all reports, assisting in leasing, maintenance and collections as needed to ensure property runs smoothly.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Maintained sufficient number of units market-ready for lease.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.

Assistant Property Manager

AIY Properties
03.2020 - 11.2020
  • Responsible for all leasing and collection calls and evictions Implemented video tours when the pandemic began
  • Providing customer service to residents and assisting the Property Manager with any duties assigned.

Administrative Assistant

AIY Properties
07.2018 - 03.2020
  • Responsible for all incoming calls, leasing and selling apartments, helping prepare documents
  • Scanning and filing all documents in the office
  • Handling all of the marketing, as well as assisting the Property Manager and Assistant Property Manager with any tasks they request assistance in.

Education

High School Diploma -

South High School
Cleveland, Ohio
08.2002 - 06.2006

Skills

undefined

Accomplishments

  • Maintaining an average of 97% economic rate or higher
  • Effectively overseeing and managing major flood repairs affecting 33 units
  • Overseeing and streamlining the process of remodeling 2 separate buildings
  • Effectively overseeing and managing major damage and repairs after 2 separate buildings experience catastrophic damage due to a fire.

Timeline

Property Manager

AIY Properties - Lakewood Territory
01.2023 - Current

Property Manager

AIY Properties
11.2020 - 12.2022

Assistant Property Manager

AIY Properties
03.2020 - 11.2020

Administrative Assistant

AIY Properties
07.2018 - 03.2020

High School Diploma -

South High School
08.2002 - 06.2006

Similar Profiles

CREATE PROFILE
Amber ArtinoProperty Manager