Amber Baker
Panama City Beach
Summary
Dynamic leader with extensive experience at Walmart, excelling in inventory management and team leadership. Proven track record in optimizing operations and enhancing customer service, driving significant improvements in efficiency. Skilled in performance evaluation, fostering team development, and ensuring compliance with standards to elevate the shopping experience.
Overview
19
19
years of professional experience
Work History
Department Head
Hobby Lobby
Panama City
02.2025 - Current
- Place orders.
- Recovered area
- Customer assistance
- Maintain standards of Hobby Lobby
Overnight Coach
Walmart
Lynn Haven
10.2021 - 02.2025
- Supervised overnight stocking team of 40 to 45 associates to ensure timely freight restocking.
- Conducted performance evaluations for all team members to identify development opportunities.
- Managed freight stocking operations with emphasis on efficiency and accuracy.
- Promptly resolved truck and freight issues to minimize disruptions.
- Delivered exceptional customer service by addressing inquiries and concerns effectively.
CAP 2 Coach
Walmart
Lynn Haven
09.2020 - 10.2021
- Led a team of 20 associates to ensure timely and efficient truck unloading.
- Maintained backroom standards to support operational effectiveness.
- Oversaw daily operations of truck unload team, enhancing workflow efficiency.
GM Assistant Manager
Walmart
Lynn Haven
10.2018 - 09.2020
- Managed a team of 15 to 20 associates across eight departments to optimize operations.
- Maintained product features and ensured exceptional customer service standards.
- Oversaw gun sales and compliance with regulatory requirements.
- Managed inventory levels and merchandise presentation for maximum visibility.
CAP 1 Supervisor
Walmart
Panama City
11.2016 - 10.2018
- Managed a team of 6 associates to optimize back room operations.
- Executed stock pulls from bins for efficient floor replenishment.
- Organized and slotted overstock to maximize storage space.
- Ensured cleanliness and organization of back room environment.
Department Manager
Walmart
Rome
10.2014 - 11.2016
- Led a team of 6 to 10 associates to achieve operational goals.
- Executed shelf stocking, pricing updates, and inventory ordering tasks.
- Provided exceptional customer service to enhance shopping experience.
- Developed promotional features to drive sales and attract customers.
- Worked overnight to implement merchandising changes as required.
Picker
Lowes Distribution Center
Adairsville
03.2011 - 10.2014
- Operated equipment known as ELF to ensure efficient functioning.
- Delivered merchandise to trucks for distribution to stores.
Cashier
Food Lion
Charlotte
05.2006 - 06.2009
- Provided exceptional customer service to enhance shopping experiences.
- Executed thorough cleaning of shopping buggies to maintain hygiene standards.
- Processed customer transactions efficiently at checkout stations.
Education
High School Diploma -
Independence High School
Charlotte, NC06-2009
Skills
- Inventory management
- Supply chain coordination
- Team leadership
- Customer service
- Visual merchandising
- Performance evaluation
References
References available upon request.
Timeline
Department Head
Hobby Lobby
02.2025 - Current
Overnight Coach
Walmart
10.2021 - 02.2025
CAP 2 Coach
Walmart
09.2020 - 10.2021
GM Assistant Manager
Walmart
10.2018 - 09.2020
CAP 1 Supervisor
Walmart
11.2016 - 10.2018
Department Manager
Walmart
10.2014 - 11.2016
Picker
Lowes Distribution Center
03.2011 - 10.2014
Cashier
Food Lion
05.2006 - 06.2009
High School Diploma -
Independence High School