Amber Beyer
Alexandria,KY
Summary
Pharmacy Technician with extensive experience, excelling in staff leadership and patient confidentiality. Proven track record in enhancing pharmacy efficiency through effective problem-solving and training new hires. Skilled in FDA compliance and insurance claim processing, consistently delivering exceptional customer service while maintaining high standards of accuracy and safety.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Veterans Administration
Cincinnati, OH
12.2023 - Current
- Served as super user to deliver training and support for staff on pharmacy procedures and software systems.
- Worked alongside procurement to communicate stock outages and concerns via email.
- Executed patient calls for medication reconciliation.
- Handled loading processes for Omnicell units.
- Refill medications in a timely manner
- Dispensed medications accurately while adhering to safety protocols and regulatory standards
- Assisted pharmacists in preparing and dispensing medications accurately to veterans.
- Provided exceptional customer service by addressing patient inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of pharmacy workspace to ensure compliance with safety standards.
- Monitored expiration dates on medications, ensuring timely removal of outdated stock.
- Trained new pharmacy technicians on procedures, workflows, and best practices within the pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Counted, measured, and compounded medications following standard procedures.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products
- Assisted pharmacists in managing prescription orders and inventory control processes.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Conducted regular audits of the pharmacy's controlled substances inventory, ensuring accurate record keeping
Lead Pharmacy Technician
Walmart
Florence, Ky
09.2017 - 12.2023
- Supervised a number of pharmacy technicians and coordinated day-to-day assignments.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Built strong relationships with customers through positive attitude and attentive response.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted, measured, and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Pharmacy Technician
Walmart
Florence, Ky
05.2017 - 09.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician
Sams Club Pharmacy
Florence, Ky
05.2015 - 05.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
High School Degree -
Copenhagen Central
Copenhagen, Ny06-2008
Skills
- FDA and HIPAA Compliance
- Patient Confidentiality
- Staff Leadership
- Problem-Solving Skills
- New Hire training
- Technician Assistance
- Insurance Billing
- Supervising Technicians
- Serve Customers
Certification
- CPhT - Certified Pharmacy Technician
- Immunization trained
Timeline
Pharmacy Technician
Veterans Administration
12.2023 - Current
Lead Pharmacy Technician
Walmart
09.2017 - 12.2023
Pharmacy Technician
Walmart
05.2017 - 09.2017
Pharmacy Technician
Sams Club Pharmacy
05.2015 - 05.2017
High School Degree -
Copenhagen Central