Amber Bogar
Denver,CO
Summary
Organized and efficient Administrative Assistant with 4 years’ experience as Customer Service Support. Seeking an opportunity to provide reliable support, flexibility and dependability with the discretion and professionalism to meet team goals!
Very detailed and team oriented, able to work at a fast pace environment with limited supervision.
Strengths: Dependable, Great communicator, Moral integrity, and flexibility to accomplish the goals of the team.
Ready to start a career that will allow me to continue my education, and become a leading figure and role model in my community.
Overview
5
5
years of professional experience
Work History
Department Administrative Support
UCHealth University Of Colorado Hospital
03.2022 - Current
- Point of contact for all Transplant Center Staff Patients, and Clientele. This included managing phone and email correspondence and staff scheduling as well as handling incoming and outgoing mail and faxes.
- Provided general information, and resources to both patients, staff, and outside clinical/ non-clinical members
- Built strong relationships with other Leaders and Executives, by overseeing Events, coordinating meetings and projects and working closely with Physicians to personalize each experience.
- Everyday we work hard to make every moment of each day Extraordinary.
Administrative Assistant
UCHealth University Of Colorado Hospital
09.2021 - 12.2021
- Managed, Administrated, and Collaborated independently and with other leaders to assist with assigning out all meetings and projects for Labor Poole Command Center HQ.
- Answered phones, routed calls, managed voicemails and followed up with potential Clients.
- Utilized Microsoft Excel, Docs, and Teams to coordinate the most effective way of bringing out the best results for our operations HQ.
- Designed new projects and Collaborated as a team on more Innovative ways to create engagement with our audience. This included creating a website, and offering surveys and polls for the best resolution!
- We exceeded our goals ; closing our small team by deploying over 1,700 Employees, 12,000 Shifts, and 30,000 hours of support to both clinical and non-clinical areas
Patient Visitor Liaison-Guest Services
UCHealth University Of Colorado Hospital
09.2020 - 09.2021
- Fast Paced Patient Facing Role
- Provided directions, instructions, and information based on all the Hospital guest needs
- Screened patients and visitors, verified appointments, educated others on policies and procedures, and offered support when needed.
- Strong use of critical thinking, and judgment skills to ensure that the safety of our guest and faculty were taken seriously.
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Collaborated with other departments, identifying and addressing areas needing improvement.
Patient Intake Coordinator
Fresenius Kidney Care
03.2019 - 02.2020
- Answered phones, and assisted patients, clinics, and other health professionals' offices with general questions or concerns in a resolute and timely manner
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
Associate of Arts And Sciences - Graphic Arts
Independence University
Salt Lake City, UT01.2018
Diploma -
George Washington High-school
05.2016
Skills
- Ability to Multitask
- Strong Organizational Skills
- Studious / Student Learner
- Active Listener
- Constructive Feedback
- Team Collaborator
- Attention to Detail
- Problem Solving
- Microsoft Office Proficiency
- Data Entry
- Administrative Support
- Motivational
- Proactive
References
● Connie Hamel, Supervisor (720)220.2581
● Brazilia Vela, Manager / Director (303)242.0715
● Cassandra Pender, Associate (320)232.9396
● Debra Levy, Manager (720)301.0209
Timeline
Department Administrative Support
UCHealth University Of Colorado Hospital
03.2022 - Current
Administrative Assistant
UCHealth University Of Colorado Hospital
09.2021 - 12.2021
Patient Visitor Liaison-Guest Services
UCHealth University Of Colorado Hospital
09.2020 - 09.2021
Patient Intake Coordinator
Fresenius Kidney Care
03.2019 - 02.2020
Associate of Arts And Sciences - Graphic Arts
Independence University
Diploma -
George Washington High-school