Jessica Wright
Denver,CO
Summary
Compassionate and driven college graduate with a hunger to further my academic experience and pursue a career as a registered nurse through the Regis University Choice BSN program.
Overview
5
5
years of professional experience
Work History
Department Administrative Support
UCHealth, Heart Transplant
10.2022 - Current
- Communicate effectively with patients and family to confirm and book appointments, as well as providing appointment instructions and answering any questions within my scope of practice
- Comfortable consulting with nurses and providers to advocate for patients to provide superior care
- Collaborate with multiple departments to coordinate appointments for post-transplant patients
- Adheres to patient confidentiality guidelines to protect our patients and members.
Volunteer Blood Donor Ambassador
American Red Cross
03.2022 - 08.2022
- Assisted donors with registration for blood donation
- Provided education to potential donors about the process and ways they can contribute
- Cleaned and sanitized donation areas to ensure safety for patients and employees alike.
Service Representative
Kaiser Permanente
10.2021 - 07.2022
- Responsible for greeting and assisting members through the registration process
- Effectively communicated with patients and medical professionals to provide superior and culturally sensitive service, while protecting the member’s confidentiality
- Adjusted and adapted to the workflow of different departments as needed.
Behavior Interventionist
California PsychCare
06.2019 - 09.2021
- Conducted sensory and motor skill integration and behavior therapy within school and home environment with children with severe emotional disturbances, autism spectrum disorders and developmental delays to foster development and self-awareness
- Created behavior modification plans for children to facilitate success within their environment.
Research Assistant
California State University
09.2019 - 05.2020
- Studied and analyzed data related to false memory in eyewitness testimony
- Created presentation for national ALPS conference.
Emergency Medical Technician Course
College of the Canyons
01.2018 - 05.2018
- Learned skills including, but not limited to, taking manual blood pressure, triaging patients, CPR, tourniquet use, placing nasogastric and endotracheal tubing, and emergency child delivery
- Completed two 10-hour clinicals in an emergency room and one 10- hour shift on an ambulance where I performed CPR on a 4-month-old in cardiac arrest, cleaned a stab wound, and cared for a degloving.
Education
Bachelor of Arts - Psychology
California State University
Northridge, CA05.2020
Associate of Arts - Psychology
College of The Canyons
Santa Clarita, CA12.2017
Skills
- HIPPA Compliance
- Patient Outreach
- Education and experience provides knowledge in medical field
- Ability to prioritize and multitask
- Computer literate and proficient in many programs including Epic
- Customer Experience
- Departmental Correspondence
- Administrative Procedures
Timeline
Department Administrative Support
UCHealth, Heart Transplant
10.2022 - Current
Volunteer Blood Donor Ambassador
American Red Cross
03.2022 - 08.2022
Service Representative
Kaiser Permanente
10.2021 - 07.2022
Research Assistant
California State University
09.2019 - 05.2020
Behavior Interventionist
California PsychCare
06.2019 - 09.2021
Emergency Medical Technician Course
College of the Canyons
01.2018 - 05.2018
Bachelor of Arts - Psychology
California State University
Associate of Arts - Psychology
College of The Canyons
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