Amber Brown
Midwest,OK
Summary
Highly motivated individual who is customer service driven. Implements high moral in a safe and productive work space ensuring the increase of sales and a loyal customer base.
A detail-oriented leader with ability to train others into leadership as well.
Overview
7
7
years of professional experience
Work History
General Manager
The Wedge Pizzeria
02.2019 - 06.2020
- Developed and maintained relationships with customers and suppliers through account development.
- Managed scheduling and interview process
- Drove moral within by ensuring comfortable and professional atmosphere for all employees
- Ran back up in all departments when customer volume exceeded staff availability
Leasing Agent
Rolling Oaks Apartments
06.2017 - 06.2018
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Participated in property inspections to prepare for move-ins and move-outs.
Department Head Front End Manager
Crest Foods
04.2013 - 08.2016
- Managed inventory and purchasing to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Created and enforced procedures and policies to ensure a well oiled team.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Education
High School Diploma -
Arrow High School
Covina, CA06.1996
Skills
- Menu Planning for Private events
- Customer Service Experience
- Sales Expertise
- Inventory Control
- Ordering
- Performance improvement
- Relationship building
- Efficient multi-tasker
- Consistently meet goals
- Verbal and written communication
- Food preparation and safety
- Employee scheduling
- Effective leader
- Recruitment
Timeline
General Manager
The Wedge Pizzeria
02.2019 - 06.2020
Leasing Agent
Rolling Oaks Apartments
06.2017 - 06.2018
Department Head Front End Manager
Crest Foods
04.2013 - 08.2016
High School Diploma -
Arrow High School