AMBER BROWN
McKinney,TX
Summary
I am a result-driven business professional, transitioning a fluent military and law background to Project Management. I offer exceptional communication skills with the ability to manage, motivate, and direct others in a supportive environment. My expertise in management and resource coordination allow me to skillfully meet diverse needs and address issues to maintain efficiency and project success.
Overview
7
7
years of professional experience
Work History
Case Manager's Assistant (contract)
Uvalle Law Firm
Irving, TX
2021.10 - 2022.03
- Drafted and sent letters of representation to clients while gathering evidence and working on assigned cases.
- Analyzed files and collaborated with adjusters regarding claims
- Coordinated with insurance adjusters to implement the firms process regarding Demand Letters and settlement payments.
- Communicated with attorneys and support staff regarding the facts of each case which included determinations as well as large-scale research findings.
Fraud Analyst (contract)
Nebraska Department Of Labor
Richardson, TX
2021.01 - 2021.03
- Reviewed data driven reports and individual transactions which appeared suspicious to uncover possible patterns with fraudulent activity.
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Collaborated with team members to discuss fraud trends and implemented methods to reduce the number of claims that were submitted.
Case Management Coordinator (contract)
Fears & Nachawati Law Firm
Richardson, TX
2020.10 - 2020.11
- Fostered professional networks and relationships by overseeing case management process.
- Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes at the firm.
- Managed caseload requirements and provided updates to clients.
- Verified and submitted data while structuring standardized processes to comply with regulatory statutes and standards.
Mortgage Loan Specialist (contract)
J.P. Morgan Chase Home Lending
Dallas, TX
2020.06 - 2020.10
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Compiled closing packages for drafting and presentation accuracy.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Legal Assistance Paralegal
U. S. Navy
2017.01 - 2019.09
- Processed over 2,500 notaries and securely kept all personal information provided during the customer services rendered
- Coordinated 22 Estate Planning Symposiums with zero discrepancies resulting in 100% customer satisfaction
- Trained 9 co-workers and 8 Supervisors in company policies, practices, terminology, and procedures
- Managed the schedules of over 15 Attorneys with over 1,200 customer appointments via Microsoft Outlook
- Prepared for trials, conducting legal research and drafting pleadings.
- Recruited, trained, motivated and supervised volunteers for Naval Base San Diego’s first installation-wide blood drive, which led to the attainment of 93.33% of the Armed Service Blood Bank goal quota
- Drafted over 5,000 documents to include Pre-noted Will Estates, Power of Attorneys, Acknowledgements, and Affidavits in accordance with the company’s acceptable format.
Legal Clerk
U. S. Navy
2015.01 - 2016.01
- Managed accounts and legal documents for a company with the employment quota of approximately 1,100 personnel while maintaining confidentiality and extreme discretion.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Drafted approximately 25 documents to include legal recommendations in accordance with the company’s acceptable format, which minimized discrepancies to 0%.
- Established and implemented a new policy to ensure 100% accountability for employees, which lead to 100% accountability at all times while in a foreign country.
Aircraft Control Tower Assistant
U. S. Navy
2013.01 - 2015.01
- Tracked the launch and recovery of 1,753 aircraft for the U.S. Navy.
- Calculated and managed the required fuel level which minimized complication during the launch and recovery of 1,753 aircraft, 82 supply shipments, and 189 night aircraft operations.
- Deemed competent and certified in Information Intelligence Warfare, Surface Shipboard Warfare, and Aircraft Warfare in a precedent rate.
Education
Computer Applications, Naval Justice School -
Rodger Williams University
2018
Federal Notary Public Certificate - undefined
Naval Justice School
2017
Military Justice -
Naval Justice School
2016
Legal Clerk Course, Naval -
Naval Justice School
2015
Skills
- SECRET CLEARANCE
- Effective Communnication
- Meeting Coordination and Collaborative Leadership
- Risk and Cost Management Skills
- Scheduling and Time Management
- Salesforce
- Asana
- Data Integrity Implementation
- Performance Monitoring
- Needles
Timeline
Case Manager's Assistant (contract)
Uvalle Law Firm
2021.10 - 2022.03
Fraud Analyst (contract)
Nebraska Department Of Labor
2021.01 - 2021.03
Case Management Coordinator (contract)
Fears & Nachawati Law Firm
2020.10 - 2020.11
Mortgage Loan Specialist (contract)
J.P. Morgan Chase Home Lending
2020.06 - 2020.10
Legal Assistance Paralegal
U. S. Navy
2017.01 - 2019.09
Legal Clerk
U. S. Navy
2015.01 - 2016.01
Aircraft Control Tower Assistant
U. S. Navy
2013.01 - 2015.01
Computer Applications, Naval Justice School -
Rodger Williams University
Federal Notary Public Certificate - undefined
Naval Justice School
Military Justice -
Naval Justice School
Legal Clerk Course, Naval -
Naval Justice School