AMBER CALDWELL
Lakewood,OH
Summary
Highly detail-oriented, proactive professional with exceptional organizational and multitasking abilities, problem solving skills, and the ability to exhibit discretion, diplomacy, and maintain the strictest confidentiality with sensitive and protected information. Skilled communicator with vast experience collaborating across multiple departments, disciplines and client demographics Committed to accomplishing organization objectives and delivering high-quality work with a sense of integrity Delivers innovative value to customers to increase customer retention and company revenue
Overview
8
8
years of professional experience
Work History
Executive Administrator
Fahrenheit
07.2015 - Current
- Responsible for providing executive-level support to ownership, the restaurant management team and accounting department
- Maintains efficient office processes, and ensures seamless communication between the restaurants and senior management
- Assists in preparing and maintaining budgets, expense reports, and financial records for the restaurant
- Assists ownership, General Manager, and outside appointed legal counsel in creating and maintaining restaurant policies, procedures, and training materials
- Communicates well with vendors, purveyors, and service providers and always maintains personable and professional communication via email or phone
- Supports daily money management and packaging paperwork and receipts to submit to accountant
- Leads CLE billing department, submitting invoices and other bills to be paid
- Making sure all vendors W9s are submitted and have 30 day payment terms whenever possible.
Event Manager
Fahrenheit
06.2016 - 07.2023
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
General Manager
Fahrenheit
06.2018 - 07.2023
- Execution of day-to-day restaurant operations including management of staff, scheduling, product levels and supplies, and customer engagements
- Point of contact for VIP Clientele with focus on meeting customer expectations and retention of business relationship
- Scheduling and overseeing maintenance of the property, including but not limited to HVAC, Coolers, Leaks
- Painting, and Landscaping
- This includes all maintenance of company owned and operated Food Truck
- Licensing for Restaurant and Food Truck: Patio, Liquor, Food Service, Mobile Food Service, Fire Department, Heath Inspection
- Responsible for human resource activities including recruitment, training, terminations, and payroll
- Accounting responsibilities included AR, AP, Cash Management, and reconciliations
- Microsoft Office Suite
- Sales and Customer Service
- Leadership
- Time Management
Education
High School Diploma -
Rocky River High School
Rocky River, OH06.1998
Skills
- Microsoft Office Suite
- Sales and Customer Service
- Leadership
- Time Management
Timeline
General Manager
Fahrenheit
06.2018 - 07.2023
Event Manager
Fahrenheit
06.2016 - 07.2023
Executive Administrator
Fahrenheit
07.2015 - Current
High School Diploma -
Rocky River High School
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