Hi, I’m
Amber Commins
Group Sales Manager - Soft Lines
Waterford
The supernatural is the natural not yet explained.
Elbert Hubbard
Summary
Collaborative Group Sales Manager, adept at supervising and motivating team of 150+ employees during MOD shifts, along with the 25 people that I manage underneath me in Apparel, Camo Clothing, Gifts, Camping and Footwear and ensuring overall operational integrity of store. Exceptional at providing a high level of customer services by addressing customer concerns and leaving customer with a pleasant experience. Hardworking and reliable individual, visualizes and plans actions to meet store goals, while also possessing excellent leadership and planning abilities. Monitors, trains and encourages employees to improve skills, and reach their maximum potential.
Overview
12
years of professional experience
Work History
Bass Pro Shops / Cabela's, Chesterfield, MI
Group Sales Manager
2022.08 - Current (2 years & 1 month)
Job overview
- Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%. Restructured merchandising strategy to promote high value and products. Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support. Tackled issues with team members immediately to achieve quick and effective resolution while keeping projects on schedule. Also, remained composed, polished and highly productive, even during moments of extreme stress to achieve optimal results. Promoted positive culture of teamwork and inclusion, increasing employee morale.
Bass Pro Shops Outdoor World, Auburn Hills, MI
Senior Team Leader, Apparel
2021.06 - 2022.08 (1 year & 2 months)
Job overview
- Assisted management in hiring process, interviewing, and new team member training. conferred with other supervisors to coordinate operations and activities within or between departments. Suggested and organized team building activities and rewarded accomplishments. Fostered positive employee relationships through communication, training and developmental coaching.
Bass Pro Shops Outdoor World, Auburn Hills, MI
Apparel Team Lead
2021.02 - 2021.06 (4 months)
Job overview
- Evaluated performance of team members and suggested methods to improve individual productivity. Stayed up to date on store promotions, payment policies and security practices. Maintained visually appealing and effective displays for my department to drive sustained revenue and move target products.
Bass Pro Shops Outdoor World, Auburn Hills, MI
Camping Team Lead
2020.03 - 2020.09 (6 months)
Job overview
- Delegated daily tasks to team members to optimize group productivity, while also monitoring team progress and enforced deadlines. Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current. Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service in less than 12-months.
Bass Pro Shops Outdoor World, Auburn Hills, MI
Apparel Sales Associate
2019.09 - 2020.03 (6 months)
Job overview
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan, while also performing floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Facilitated positive guest experiences by promptly locating desired items for customers, and recommended merchandise to customers based on needs and preferences. Achieved personal and store sales goals with sound customer service, and met or exceeded upselling, credit card sign-up targets on consistent basis.
Rolladium, Waterford, MI
Coach
2011.09 - 2014.01 (2 years & 4 months)
Job overview
- Taught all ages how to rollerskate, large group lessons, to private lessons. Beginner learn to skate, to National level Competition. Developed how to talk to parents about what the athletes would need for competition, equipment, costume, billing, travel, and fundraising, along with addressing their concerns. Developed the athletes on proper sportsmanship, how to work together as a team, and/or to shine on their own. Implemented rigorous practice routines, focused on their heath and fitness, while also teaching them safety, and proper execution for their personal skills and goals..
Education
Brandon High School , Ortonville, MI
High School Diploma
05.2006
Skills
- Attention to Detail
- Analytical Thinking
- Problem-Solving
- Coaching and Mentoring
- Teamwork and Collaboration
- Work Planning and Prioritization
Accomplishments
- Recognized as Employee of the Month twice (Dec 2019 and Nov 2021) for outstanding performance and team contributions.
- Earned "Rosy Award" for coaching my Competitive Precision Team and helping them earn first place medals at National Level Competition.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Group Sales Manager
Bass Pro Shops / Cabela's
2022.08 - Current (2 years & 1 month)
Senior Team Leader, Apparel
Bass Pro Shops Outdoor World
2021.06 - 2022.08 (1 year & 2 months)
Apparel Team Lead
Bass Pro Shops Outdoor World
2021.02 - 2021.06 (4 months)
Camping Team Lead
Bass Pro Shops Outdoor World
2020.03 - 2020.09 (6 months)
Apparel Sales Associate
Bass Pro Shops Outdoor World
2019.09 - 2020.03 (6 months)
Coach
Rolladium
2011.09 - 2014.01 (2 years & 4 months)
Brandon High School
High School Diploma
Similar Profiles
Jacob DowneyJacob Downey
Firearms Outfitter at Cabela's/Bass Pro ShopsFirearms Outfitter at Cabela's/Bass Pro Shops
Ronda HaggardRonda Haggard
Warehouse Outfitter at Cabela's / Bass ProWarehouse Outfitter at Cabela's / Bass Pro
Steven SteinardSteven Steinard
Mens Processor at Bass Pro ShopsMens Processor at Bass Pro Shops