Summary
Work History
Education
Skills
Timeline
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Amber Contreras

Carlsbad,CA

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Home Depot. Skilled in cash register and POS system operation, demonstrating reliability and exceptional patience under pressure. Achieved high accuracy in transactions, significantly improving the shopping experience.

Work History

Customer Service Cashier

Home Depot
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Cashier

Lowes Distribution Center
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Cashier

Grocery Outlet Bargain Market
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Medical Assistant -

Kaplan College
Vista, CA

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • POS system operation

Timeline

Customer Service Cashier

Home Depot

Customer Service Cashier

Lowes Distribution Center

Cashier

Grocery Outlet Bargain Market

Medical Assistant -

Kaplan College

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Amber Contreras