Amber Covino
Savannah,GA
Summary
Dedicated and knowledgeable employee with extensive experience in healthcare settings. Strengths include data tracking, insurance verification, and medical knowledge. Coupled with strong communication skills and team work. Prior work history demonstrates loyalty and dedication in succeeding in one’s position
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Patient Access Coordinator
Optim Orthopedics
Savannah, GA
08.2020 - Current
- Coordinate patient scheduling to adhere to doctor’s orders.
- Communicate effectively with clinical staff to address patient needs and inquiries.
- Provide training and support to new staff.
- Applied HIPAA privacy and security regulations while handling patient information.
- Schedule appointments for patients using Athena electronic system.
- Coordinate scheduling of appointments across multiple departments to optimize patient care.
- Monitored and recorded data to assess departmental requirements for improved operations. to follow and find department needs.
Therapy Technician
Optim Orthopedics
Savannah, GA
08.2014 - 08.2020
- Assisted physical therapists with patient evaluations and treatment plans.
- Prepared therapy equipment and maintained cleanliness of treatment areas.
- Monitored patient progress during therapy sessions and reported observations.
Education
Physical Therapy Assistant
Athens Technical College
Athens, Georgia, GA 08.2012 - 05.2014
Psychology
University of North Georgia
Dahlonega, GA 08.2010 - 08.2012
Skills
- HIPAA compliance
- Data tracking
- Insurance verification
- Appointment scheduling
- Medical terminology
- Athena Healthcare systems navigation
- Health insurance knowledge
- Time management
- Strong organization
Certification
- Certified Nursing Assistant
- CPR certified
Timeline
Patient Access Coordinator
Optim Orthopedics
08.2020 - Current
Therapy Technician
Optim Orthopedics
08.2014 - 08.2020
Physical Therapy Assistant
Athens Technical College
08.2012 - 05.2014
Psychology
University of North Georgia
08.2010 - 08.2012