Open To Work
Amber Danielson
Elkhart,IN
Work Preference
Summary
Experienced banking professional with 7 years of progressive experience in retail banking, consumer lending, branch operations, and relationship management. Proven ability to guide customers through deposit accounts, consumer loan applications, home equity loans, and HELOCs while maintaining exceptional service and regulatory compliance. Trusted with vault operations, ATM management, cash ordering, and opening and closing branch facilities. Recognized for consistently positive customer satisfaction surveys, strong performance reviews, and mentoring new team members. Passionate about helping people achieve financial confidence through education, problem-solving, and personalized financial solutions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Associate Banker
JPMorgan Chase
09.2024 - Current
- Deliver exceptional customer service by assisting customers with account servicing, transactions, and financial solutions.
- Process high-volume transactions while maintaining operational accuracy and compliance.
- Consistently earn positive customer survey results and performance reviews.
- Educate customers on digital banking services.
- Perform opening/closing branch procedures.
- Managed vault operations for secure cash handling and balancing. responsible for vault balancing, ATM operations, and cash ordering.
Universal Banker IV
Everwise Credit Union
02.2019 - 09.2024
- Guided members through consumer loan applications, deposit accounts, home equity loans, and HELOC products.
- Managed vault operations, ATM balancing, cash inventory, and cash ordering.
- Opened and closed branch facilities.
- Mentored and trained new Universal Bankers.
- Provided financial education as a Certified Credit Union Financial Counselor (CCUFC).
- Achieved consistently positive member satisfaction scores and performance evaluations through proactive service and support.
Education
Clay High School
South Bend, INSkills
- Consumer Lending
- Home Equity Loans & HELOCs
- Deposit Accounts
- Banking Compliance
- Fraud Prevention
- Risk Management
- Account Servicing
- Branch Operations
- Cash Ordering
- Vault & Cash Management
- ATM Management
- Digital Banking Support
- Customer Relationship Management
- Financial Counseling
- Employee Mentoring
- Microsoft Office
Certification
- Certified Credit Union Financial Counselor (CCUFC)
- Notary Public
- NMLS License (issued under previous legal/maiden name)
Timeline
Associate Banker
JPMorgan Chase
09.2024 - Current
Universal Banker IV
Everwise Credit Union
02.2019 - 09.2024
Clay High School