Senior Program Manager and Registered Nurse leading core measures work across cardiopulmonary and general medicine service lines, holding a BLS certification. Monitors 10+ measures per month, including length of stay, CMI, sepsis, VQI, and GWTG Stroke while supporting abstraction of 500 patient charts monthly, physician documentation follow-up, and quality reporting.
Work History
Senior Program Manager Core Measures/Cardiopulmonary Services/General Medicine
7 Years 6 Months
WVU Medicine Thomas Hospitals | 05.2019 - Current
Track 500 patient charts monthly for cardiac, pulmonary, and general medicine core measures.
Support projects across cardiac, pulmonary, and general medicine service lines to strengthen daily operations.
Coordinate growth initiatives for cardiac and pulmonary service lines through follow-through and cross-team communication.
Abstract VQI and GWTG Stroke registry data to support reporting and quality review.
Participate in Patient Safety, Quality Council, and related committees to advance improvement priorities.
Core Measures Specialist
10 Years 2 Months
Thomas Health System (Thomas Memorial Hospital and St. Francis Hospital) | 03.2009 - 05.2019
Reviewed 500 charts weekly for core measures and identified documentation gaps for follow-up.
Conducted concurrent chart reviews to support core measure compliance and surfaced documentation issues for correction.
Coordinated with physicians and physician champions to address documentation changes and align standards of care.
Managed abstraction, inter-rater reliability checks, and data entry in Premier, Medisolv, QualityNet, HARP, and DDSP.
Staff Nurse-Critical Care
10 Months
Thomas Memorial Hospital | 05.2008 - 03.2009
Delivered primary nursing care for 2-3 critically ill patients, maintaining close observation and timely intervention.
Monitored critical IV drips, adjusted care priorities, and escalated changes in patient condition promptly.
Adapted to new technology as introduced, supporting safe use of updated equipment and workflows.
Nurse Manager- 2 North/2 Front (Telemetry/Oncology/Surgery)
2 Years 1 Month
Thomas Memorial Hospital | 03.2006 - 04.2008
Managed $3 million in combined unit budgets and monitored variances across telemetry, oncology, and surgery operations.
Scheduled nurses and balanced daily assignments to support safe, consistent unit operations.
Completed performance appraisals and coached employees on expectations, accountability, and unit standards.
Delivered staff education on procedures and policies to reinforce consistent, compliant care practices.
Tracked variance reporting and contributed to committee work on policy, forms, Joint Commission, and ethics.
2 North, Telemetry Unit, Staff Nurse
6 Years 4 Months
Thomas Memorial Hospital | 11.1999 - 03.2006
Precepted new graduates weekly as available, reinforcing unit standards, documentation expectations, and safe bedside practice.
Delivered direct patient care for telemetry patients, monitoring conditions and responding to changes in status.
Interpreted telemetry strips and communicated significant findings promptly to the care team.
Assumed charge nurse duties, coordinating assignments and supporting safe unit flow during shifts.
Validated nursing competencies and supported peers with clinical coaching across routine unit procedures.
Supported the nurse manager with special projects, including patient safety and performance improvement work.
Nurse Extern
2 Years 6 Months
Thomas Memorial Hospital | 05.1997 - 11.1999
Assisted with physical exams under supervision, preparing patients and gathering basic clinical observations.
Administered medications and injections under direct supervision, following established safety and documentation protocols.
Explained disease processes and standards of care to patients and staff, reinforcing clear communication and education.
Assisted patients with bathing, ambulation, and feeding as appropriate
Education
Master of Science - Nursing Administration
Marshall University Graduate College | Huntington, WV | 06-2006
GPA: 4.0
Bachelor of Science
Marshall University | Huntington, WV | 05-1999
GPA: 3.04
Skills
Quality improvement
Patient safety
Performance improvement
Incident command
Core measures abstraction
Clinical data reporting
Inter-rater reliability
Quality metrics tracking
VQI
EHR documentation
Documentation standards compliance
Chart review
Regulatory reporting
Nursing leadership
Staff education
Budget management
Physician communication
CMS quality reporting
Clinical program development
Change management
Process mapping
Certification
BLS
Timeline
Senior Program Manager Core Measures/Cardiopulmonary Services/General Medicine
WVU Medicine Thomas Hospitals
05.2019 - CurrentRead More
Core Measures Specialist
Thomas Health System (Thomas Memorial Hospital and St. Francis Hospital)
03.2009 - 05.2019Read More
Staff Nurse-Critical Care
Thomas Memorial Hospital
05.2008 - 03.2009Read More
Nurse Manager- 2 North/2 Front (Telemetry/Oncology/Surgery)