Amber Dean
Madison ,VA
Summary
Passionate Medical Assistant goes above and beyond basic administrative tasks and can take on multiple projects at once. Three years experience in healthcare setting as a Front Office Assistant with advanced knowledge of insurance claim information and electronic medical record filing systems. Four years of clinical experience working in a specialty,primary, and urgent care setting. Excellent reputation for exceeding patient care standards and conflict resolution.
Overview
6
6
years of professional experience
Work History
Certified Clinical Medical Assistant
Blue Ridge Cardiovascular Associates
07.2022 - 02.2023
- Documenting vital signs and health history for up to 20+ patients in clinic.
- Call, fax, and electronically prescribe medications to pharmacies to submit refills.
- Performed clerical duties, such as data entry, answering phones, and ensured patient paperwork is scanned correctly into Electronic Medical Record System.
- Ensured all nursing visits are billed efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Preformed electrocardiograms for all new, six month, yearly, and urgent patients.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
Certified Clinical Medical Assistant
Wellspring Specialty Clinic
03.2021 - 02.2022
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Collected and documented patient medical information such as blood pressure and weight for 20+ patients per day.
- Verified all patient information and logged all new medications, medication dosing changes, and all other health history into Electronic Medical Records System.
Front Office Assistant
MedExpress Urgent Care
08.2017 - 11.2020
- Promoted office efficiency, coordinated charts, completed insurance forms and helped patients with diverse needs.
- Collected personal billing and insurance information for 50+ patients per day.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team
- Took more than 50 incoming calls per day, provided information and routed callers to correct personnel
- Maintained optimal office security by monitoring visitors and following precise procedures
Education
Certified Medical Assistant - Medical Assistant
Rappahannock Center Of Education /NHA
Rappahanock Va 06.2020
High School Diploma -
Eastern View High School
Culpeper, VA06.2010
Skills
- Word processing
- Document control
- Billing and Invoicing
- Policy and procedure modification
- Insurance Knowledge
- Patient Contact
- Time management
- Social perceptiveness
Timeline
Certified Clinical Medical Assistant
Blue Ridge Cardiovascular Associates
07.2022 - 02.2023
Certified Clinical Medical Assistant
Wellspring Specialty Clinic
03.2021 - 02.2022
Front Office Assistant
MedExpress Urgent Care
08.2017 - 11.2020
Certified Medical Assistant - Medical Assistant
Rappahannock Center Of Education /NHA
High School Diploma -
Eastern View High School
Similar Profiles
Amy SevereAmy Severe
Medical Receptionist at Blue Ridge Cardiovascular AssociatesMedical Receptionist at Blue Ridge Cardiovascular Associates
Sallie HumphriesSallie Humphries
Adult Acute Care Nurse Practitioner at Houston Cardiovascular AssociatesAdult Acute Care Nurse Practitioner at Houston Cardiovascular Associates
Chloe SluyterChloe Sluyter
Communications at Southwest Cardiovascular AssociatesCommunications at Southwest Cardiovascular Associates