Beata Korsakowska Pryl
Sarasota,USA
Summary
Manager with many years' experience in managing teams in the finance industry. Extensive practical knowledge of hospitality, leasing, banking operations and company finance. Oriented on business goals, customer satisfaction and building long-term relationships due to advanced negotiation skills.
Overview
20
20
years of professional experience
Work History
Head Hostess
Sarasota Bay Club
Sarasota, USA
11.2016 - Current
- Company Overview: operated by Senior Freedom Management
- Server in the dining room, from 2020 - hostess
- Operated by Senior Freedom Management
- Trained new staff on proper hosting procedures and policies.
- Managed financial transactions including payments, refunds, discounts.
- Assisted with seating arrangements for large groups and special occasions.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
- Provided excellent customer service to ensure guest satisfaction.
- Answered telephone to provide dining information and take reservations.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
Housekeeping and serving
Fairfield Inn and Suites by Marriott
Lakewood Ranch, USA
04.2016 - 10.2016
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Provided information about hotel services upon request from guests.
- Followed safety procedures when handling hazardous materials.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Banquet server
Hospitality Associates
Sarasota, USA
01.2016 - 05.2016
- Serving of special events
- Demonstrated knowledge of menu items, ingredients, and preparation methods.
- Greeted guests upon arrival and provided assistance throughout the event.
- Organized payment transactions accurately while providing excellent customer service
- Delivered exemplary customer service, prompting positive interactions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Advisor to the President of the Board, Regional Branch Director
PKO Leasing SA
, Poland
02.2014 - 05.2015
- Company Overview: Poland
- Managing sales of leasing services in the Silesia region
- Poland
- Analyzed financial data to identify trends and opportunities for improvement.
- Created and maintained a positive work environment within the branch.
- Identified areas of operational weakness or potential fraud risks.
- Provided guidance and training to team members in order to ensure proper procedures were followed consistently.
- Developed and implemented strategies to increase customer satisfaction ratings.
- Assisted customers with account openings, closings, transfers, payments.
- Coordinated with other branches to ensure smooth operation across all locations.
- Explained benefits of various investment options to help customers fulfill personal investment goals.
Deputy Branch Director/ proxy
Europejski Fundusz Leasingowy SA
, Poland
01.2005 - 09.2013
- Company Overview: Poland
- Managing sales of leasing services
- Poland
- Designed sales and service strategies to improve revenue and retention.
- Created financial management mechanisms to minimize financial risk to business.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Planned work schedules to maintain adequate staffing levels.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Education
Bachelor of Science - Economics
01.2020
Master's - Economics
University of Economics
Krakow, Poland01.1988
Skills
- Windows
- MS Office
- Communication
- Exceptional customer service
- Customer service
- Effective communication
- Attention to detail
- Employee training
- Team collaboration
Selected Trainings
- Leadership in the 21st century, Franklin Covey, 01/01/11
- Building personality of success or how to use your own potential, ICAN Institute, 01/01/10
- Implementing sales management standards, PROFES Education and Consultancy Centre, 01/01/05, 12/31/06
- Managing small teams, in-house training, EFL SA, 01/01/05
Passions
- Painting, 2022 - art work exhibit at SBC Sarasota
- Photography, multiple awards in photo contests
Timeline
Head Hostess
Sarasota Bay Club
11.2016 - Current
Housekeeping and serving
Fairfield Inn and Suites by Marriott
04.2016 - 10.2016
Banquet server
Hospitality Associates
01.2016 - 05.2016
Advisor to the President of the Board, Regional Branch Director
PKO Leasing SA
02.2014 - 05.2015
Deputy Branch Director/ proxy
Europejski Fundusz Leasingowy SA
01.2005 - 09.2013
Bachelor of Science - Economics
Master's - Economics
University of Economics
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