Latrineisha Moore
Richton Park,IL
Summary
Professional with experience in operations, team supervision, scheduling, inventory management, and customer facing environments. Known for reliability, organization, and maintaining workflow efficiency in fast paced settings. Proven ability to support teams, address concerns, and uphold standards. Available for overnight opportunities in Chicago.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Hostess
Offshore Rooftop
07.2024 - Current
- Greet and seat guest while managing reservations and waitlist using OpenTable in a high volume environment
- Communicate clearly with servers, management, and support staff to maintain smooth operations
- Provide professional, attentive customer service while addressing guest questions and concerns
- Coordinate table assignments and guest flow to ensure efficient service and minimal wait times
- Maintain awareness of cleanliness, safety, and presentation standards
Security Guard
Securitas Security Services USA
04.2024 - 09.2025
- Monitored premises to ensure the safety and security of staff, facility and visitors
- Controlled access points, verified credentials, and enforced site policies and procedures
- Conducted routine walk throughs and responded promptly to incidents or unusual activity
- Maintained professionalism while interacting with employees and contractors
Warehouse Supervisor
Food Rocket
03.2021 - 03.2023
- Supervised daily warehouse workflow, including receiving, staging, and customer order fulfillment
- Oversaw staff schedules and delegated tasks, monitored performance, and addressed process issues
- Enforced safety procedures and organizational standards in fast-paced settings
- Partnered with management to identify and resolve workflow inefficiencies and customer escalations
- Handled staff related issues in coordination with management
Operations Specialist
Apple
05.2018 - 10.2021
- Supported core store and back of house functions in a fast paced, high volume retail space
- Managed product intake, organization, and replenishment with 99% accuracy
- Assisted audits, logistics coordination, and compliance with internal procedures
- Actively contributed to cross functional teams during major product launches and periods of increased demand
Lead Sales Supervisor
Vosges Haut Chocolat
04.2015 - 05.2018
- Led daily sales floor functions in a luxury retail environment while maintaining merchandise visual standards and inventory accuracy
- Created and managed staff schedules and payroll using Excel, ensuring accurate time tracking and coverage
- Supported achievement of monthly sales goals by motivating staff through structured incentives and performance driven initiatives
- Conducted interviews and participated in hiring decisions for new team members
- Addressed customers concerns and escalations with professionalism and discretion
- Over saw training and onboarding while supporting performance standards, and customer service expectations
Education
High School Diploma -
Carl Schurz High School
Chicago, ILSkills
- Operations & Workflow Coordination
- Team Supervision & Staff Scheduling
- Inventory Management & Stock Control
- Payroll Tracking & Timekeeping (Excel)
- Hiring, Interviewing & Onboarding
- Customer & Client Relations
- Conflict Resolution & Issue Escalation
- Performance & Sales Goal Support
- Compliance & Safety Awareness
- Cross Functional Collaboration
- Process Improvement & Efficiency
- Overnight Shift Reliability
Certification
- PERC Card- State of Illinois
- CPR & First Aid Certification- American Red Cross
- Food Safety Manager Certification- City of Chicago (Valid Through 2027)
Timeline
Head Hostess
Offshore Rooftop
07.2024 - Current
Security Guard
Securitas Security Services USA
04.2024 - 09.2025
Warehouse Supervisor
Food Rocket
03.2021 - 03.2023
Operations Specialist
Apple
05.2018 - 10.2021
Lead Sales Supervisor
Vosges Haut Chocolat
04.2015 - 05.2018
High School Diploma -
Carl Schurz High School