Amber Pierce
Rossford
Summary
Office Manager at Cenic Architecture with exceptional customer service and organizational skills. Proven track record in enhancing operational efficiency and maintaining confidentiality. Adept at managing schedules and providing administrative support. Recognized for streamlining processes and fostering a positive workplace culture.
Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
2027
2027
years of professional experience
Work History
Office Manager
Cenic Architecture
Rossford, OH
2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained filing system for confidential documents, ensuring security and accessibility.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted inventory management for office supplies, reducing costs through strategic sourcing.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office implementing efficient filing systems and organizational strategies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Use efficient filing systems and organizational strategies.
Paraprofessional
Rossford Exempted Village Schools
Rossford, OH
09.2020 - 12.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Fostered positive learning environment, managing classroom behavior effectively.
- Coordinated with teachers to monitor student progress, identifying areas for improvement.
Deli Clerk
Walt Churchills Market
Perrysburg, OH
04.2019 - 09.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
In Home Child Care
Self-employeed
Rossford, OH
01.2014 - 01.2020
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Worked with parents one-on-one to address individual needs of children in care.
- Prepared tasty, nutritious meals for children.
- Maintained safe environment by keeping watchful eye on children.
- Encouraged children to transition from diapers and assisted in development of good restroom habits.
- Supported children''s academic success by assisting them with homework assignments when needed.
- Created safe, inviting in-home environment conducive to structured activity and unstructured play.
- Played engaging, age-appropriate games to entertain and educate children.
Education
College Prep
Rossford High School
Rossford, OH05-2002
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Scheduling and calendar management
- Administrative support
- Bookkeeping
- Document management
- Payroll and budgeting
- Clerical support
- Scheduling
- Conflict management
- Phone and email etiquette
- Customer service management
- Adaptability and flexibility
- Computer skills
Timeline
Paraprofessional
Rossford Exempted Village Schools
09.2020 - 12.2025
Deli Clerk
Walt Churchills Market
04.2019 - 09.2020
In Home Child Care
Self-employeed
01.2014 - 01.2020
Office Manager
Cenic Architecture
2024 - Current
College Prep
Rossford High School